Healthy Friendships
This is the best way to support a friend who is visibly going through a rough time, rather than just telling them to "tough it out."
What is listening without judgement or letting them know you have their back.
When you disagree with a staff member's rule, this is the respectful tone of voice you should use to talk to them, rather than yelling or slamming your door?
What is calm, assertive, or respectful
These are the personalized, healthy activities listed in your treatment plan that you can use to calm down when you feel triggered?
What are coping skills
What is said in group therapy stays in group therapy; this crucial rule ensures that everyone feels safe enough to share?
What is Confidentiality
This group of people, which can include family, caseworkers, therapists, and mentors, is there to help you succeed when you leave treatment?
What is your support system
When a peer on your hall is having a rough day or is sensory overloaded the safest most respectful move you can take is to give them this?
What is space or privacy
Trying to get one staff member to say "yes" to something after another staff member already said "no" is a manipulation tactic called this?
What is staff splitting
Instead of using physical aggression when you are angry, you should use these to explain exactly how you feel and what you need?
What are your words or I statements
"I feel upset when you address me in that tone."
Interrupting a peer, rolling your eyes, or laughing while they are sharing something deeply personal in group shows a major lack of this?
What is empathy or respect
When you practice skills in treatment, you are preparing for this ultimate goal of leaving the facility and returning home or to the community?
What is Discharge
Because you live close together, spreading rumors or talking about another peer's trauma history is known by this toxic term?
What is gossiping
While it's great to build positive connections, asking staff members for their personal phone numbers or social media handles violates these rules?
What is professional bounderies
If you feel your anger rising during a group session, you can ask staff for one of these to step away momentarily and clear your head safely.
What is a cool-down break or a time out
This term describes feedback given by peers in group that is meant to help you grow, not to insult you or put you down?
What is constructive criticism or peer feedback
If peer pressure starts to build up out in the community, this is the skill of standing up for your choices firmly but respectfully?
What is assertiveness?
If you and a peer are arguing over what to watch on the tv, you can use this skill to find a middle ground where you both get a turn?
What is a compromise
When you feel a staff member has treated you unfairly, the correct way to handle it is to file one of these formal forms, rather than acting out?
What is a grievance or suggestion box
This term describes people, places, or words that instantly cause you to feel strong, overwhelming emotional reactions or flashbacks?
What are triggers
When a peer shares a story that makes you think of your own past pain, you are experiencing this type of secondary emotional reaction?
What is being triggered or secondary trauma
This 4-letter word represents the internal goals and motivations you have for your own future, which keep you working hard even on the bad days?
What is hope, or your why
This is the act of minding your own business and staying out of a conflict that involves other residents or staff members?
What is staying in your own lane
Doing what is asked of you by staff the first time they ask, even when you don't feel like it, demonstrated this key problematic trait?
What is cooperation or compliance
Using deep breathing, mindfulness, or progressive muscle relaxation helps shift your body out of this automatic stress response mode?
What is fight, flight or freeze
Actively focusing on the person speaking, nodding and not thinking about what you will say next is known by this communication term?
What is active listening
Admitting you need help outside of treatment and reaching out to a therapist or crisis line before things go bad is a sign of this, not weakness?
What is strength or self-awareness