Our Class
How many weeks of classes are in this semester?
15
What is the largest department in a hotel?
Housekeeping
True or False? The banquet department typically generates more revenue than restaurants in a hotel.
True
What are the names of the two guest speakers who visited our class?
Nam and Geetha
What countries are the students in this class from?
Percy - Vietnam; Harumi - Japan; Yingnuo and Jeffery - China; Stephanie- Taiwan
What department oversees energy conservation?
Maintenance
What is the most expensive utility in a hotel?
Electricity
What hotel departments did our two guest speakers discuss?
F&B and Sales
Name one hotel department Denise has worked in before.
Reservations, Sales & Marketing, Conference Services, Events
What department handles RFPs in a hotel?
Sales & Marketing
What does HVAC stand for?
Heating, ventilation, air conditioning
Name any two hotels our guest speakers have worked at?
Taj, Pan Pacific, Sheraton Wall Centre, Amanoi
What chapters does your final exam cover?
Chapter 7 - 13
What department oversees employee safety?
HR
Revenue from a wedding is recorded when the wedding is finished, not when the hotel receives payment. Is this considered accrual accounting system or cashing accounting system?
Accrual accounting system
What countries are our guest speakers from?
India and Vietnam
What are the full names of the students in this class?
Harumi Hosogai, Stephanie Li, Percy Tran, Tian Teng, Yingnuo Yan
What is the head of the housekeeping department called?
What are the 3 types of properties in lost & found?
Mislaid, lost, abandoned
How did the two guest speakers get into the hospitality industry?
Geetha: management training program
Nam: his mom's influence - hotel HR department