Truck Prices
348
How many steps back should we take after knocking on the door
3-5
When is the First FMJ Opportunity For the TTM
Call Ahead
NPS
Net promoter Score
What is the 1st Step In Negotiation Protocol?
Re Establish Value 3 times
What is the cost of A Propane Fee
15$
What should you check/make sure of before walking to the door
You and your teammates Outfit and Shirt
What Do we show Every customer when explaining what's expected of us?
5 Star Agenda
What's the penalty for Distracted Driving?
Swing Shift
What is the 2nd Step In Negotiation Protocol?
Priority Items
5/6th Volume Price
$768
Where was the first Southwind Location?
Kansas
What are the 3 Value Keys We use on SITE
Time, Space, Effort
AJS
Average Job Size
What is the 4rd Step in Negotiation Protocol?
Budget
What is the starting price for a Piano
$350
What are 3 things we should always avoid on site
Spitting, Cussing, Using Cx Bathrooms, Stepping in Grass
How do We explain Labor when is it applied
Anytime we are taking more than a hour for a removal, Anytime we are taking things apart or bringing out tools
TP
Truck Plus
Metal, Freon, Batteries, Propane Tanks, Tires, Paint, Gasoline, Chemicals
What is the SIP Price for a "Basketball Hoop"
$129
What are 5 Steps in our call ahead
Confirm Cx, Correct promise window, Address, End goal and items, Where to park, Wow factor
What are the Three POWER ?s
What items are we removing
When do you need this done by
What is the end goal of the project
what is every piece to C.U.S.T.O.M.E.R
Care, Unique, Solutions, Timely, Obsessed, Mindset, Empathy, Rigor
When and Where did 1800-Got-Junk Start?
1989 In Vancouver, Canada