What are tHOOOSE?
What is the name of the appointment where you discuss financial options?
ES1
What is a subluxation?
a misalignment in the spine putting pressure on a nerve
What is the FIRST THING you ask when you talk to someone on the phone?
WHAT IS THEIR NAME!!
What insurances are we in network with?
Ambetter, UHC, Medicare
What is used to make structural change in the spine (other than adjustments)
Traction/denneroll
What appointment is welcoming our patients into VIP?
ES3
What causes subluxation?
Thoughts, traumas, and toxins
What is the most important thing to convey on a phone call?
Care/connection!
What does every UHC patient need?
optum
How long does an adjustment take?
2 minutes
What xrays are ALWAYS on a PD1?
Lateral Cervical
What is an example of a trauma?
Falling, car accidents, playing sports
How would you explain that our office is different than another chiro office to someone on the phone?
CORRECTIVE CARE!!
When a new patient comes in, what is the first thing we take from them?
ID, INS
Who CANNOT receive chiropractic care?
NO ONE!!! If you have a spine you can see a chiropractor
WHO is VIP eligible?
Anyone who has finished their corrective care
What is an example of a thought?
mental stressors, family issues, relationship issues
Why is it important to see the patient as soon as possible?
Lets them know their health is a priority!
Who is NOT eligible for the new patient special?
Medicare patients
Why do we teach patients how to do wobble exercises?
Helps loosen their spine up before their adjustment because they are most likely sitting all day
What is corrective care?
Treatment aggressive in frequency with the goal in mind to correct someone's structural issues (usually starts 3x/week)
What is an example of a toxin?
perfumes, body soaps, cleaning supplies
How long should a new patient appointment take?
30 minutes
What does every medicare patient need?
ABN signed
What does chiropractic care do?
Takes care of the nervous system!