Key Ideas
Examples from the Book
Real-World Connections
Value in Action
Pivot & Adaptation
100

What do customers care more about: mission statements or value?

What is Value

100

Michael Hanna sold what product cheaper by cutting out the middleman?

What are mattresses?

100

Grubhub, Doordash, Uber Eats etc. succeed by taking away what hassle? 

What is driving?

100

Name one thing people always want more of no matter how much they already have.

What is time, money, love, etc.?

100

If an idea isn’t working, what should entrepreneurs do?

What is pivot/change direction?

200

What does “give them the fish” mean?

What is giving customers results, not theory?

200

Sarah Young turned her passion for knitting into what type of store?

What is a yarn store?

200

This company’s AI tools save people time by automating tasks.

What is OpenAI?

200

Name one thing people always want less of no matter how little they have?

What is stress, debt, hassle, etc.?

200

Brooke pivoted from portrait photography to what?

What is teaching other photographers trade secrets?

300

Which drives more sales: features or benefits?

What are benefits?

300

After a fire, V6 Ranch pivoted into selling what experience?

What is a cowboy guest ranch / cowboy lifestyle experience?

300

 Instagram helps users get more of what?

What is attention, love, and connection?

300

Marketing should highlight emotional needs instead of what?

What are physical features?

300

V6 Ranch pivoted from furniture-making to what?

What is a cowboy-style guest ranch experience?

400

What three things overlap to create convergence?

What are passion, skill, and demand?

400

Kelly Newsome targeted which audience with her yoga practice?

What are stressed-out executives?

400

Nike sells the emotional benefit of what, not just shoes?

What is achievement, motivation, and identity?

400

Businesses succeed by giving people more of what they want or by...?

What is taking away what they don’t want?

400

Testing variations, surveys, and researching competitors are ways to ensure what?

What is making sure you’re giving people what they want?

500

What is the most important question every business must answer?

What is "What will this do for the customer?"

500

Kat Alder transformed her PR background into a business helping which niche?

What are eco-friendly/sustainable businesses?

500

Spotify succeeded by removing what problem with modern music? 

What is pirating/downloading?

500

According to the chapter, true value comes from what?

What is helping people excel in their own lives?

500

Why is pivoting a strength, not a weakness, in business?

What is because it shows adaptability to market needs?