NONVERBAL COMMUNICATION
NONVERBAL COMMUNICATION IS ALSO CALLED
BODY LANGUAGE
STRENGHT OF VOLUME USED DURING VERBAL EXCAHNGE, SOFT TO LOUD
WHAT IS FORCE
IS JUST AS IMPORTANT AS SPEAKING WWELL
WHAT IS LISTENING
FIRM STEADY HANDSHAKE IS AN EXAMPLE OF
WHAT IS GESTURE
UNIVERSAL SIGN OF APPROVAL
WHAT IS SMILING
TEMPO USED DURING A VERBAL EXCAHNGE, THE QUICKNESS OR SLOWNESS OF YOUR SPEECH
WHAT IS RATE
BE AWARE AND INFORMED OF WHAT IS GOING ON AROUND YOU
WHAT IS FOCUS ATTENTION
AVOID POSITIONING YOURSELF TOO CLOSE IS AN EXAMPLE OF
WHAT IS PROXIMITY
CONVEYS UNCERTAINITY
WHAT IS HUNCHED OVER AND SLOPING POSTURE
PRECISION OF LANGUAGE
WHAT IS CLARITY
VERIFY COMMUNICATION BY RESTATING
WHAT IS REPEAT
WHAT IS FACIAL EXPRESSION
UNIVERSAL SIGN OF ACHNOWLEDGEMENT
WHAT IS EYE CONTACT
STATEMENTS USED TO ENCOURAGE RESPONSE FROM ANOTHER PERSON
WHAT IS QUESTIONING
TRANSLATE WHAT YOU HEARD INTO YOUR OWN WORDS
WHAT IS PARAPHASE
ENCOURAGE A RESPONSE BEYOND YES OR NO IS
WHAT IS OPEN ENDED QUESTION
FACIAL EXPRESSIONS, EYE CONTACT, GESTURES, POSTURE, PROXIMITY
WHAT IS THE 5 KEY ELEMENTS OF NONVERBAL COMMUNICATION
LESS IS MORE, GET TO THE POINT, FOCUS ON WHATS IMPORTANT
WHAT IS THE 3-STEP APPROACH TO SPEAKING WITH CLARITY
EXPAND , CLARIFY AND CONFIRM YOUR UNDERSTANDING BY QUESTIONING
WHAT IS QUESTION
ARE USUALLY ANSWERED WITH A YES OR NO
WHAT IS CLOSE ENDED QUESTIONS