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100
visually impaired patient food is set up like the face of a clock (peas at 9, meat at 12, etc). This is an example of which communication strategy?
What is physical
100
When Mr.Haulk is admitted for glaucoma surgery, he has trouble seeing the document in order to sign them. What barrier is inhibiting effective communication.
What is Physical
100
What should a health care professional do if the patient's verbal and non-verbal messages are inconsisten?
What is ask questions to clarify
100
Bob says hello to marta as he walks past her. Marta smiles at bob. Using the communication model, what is the feedback?
What is Marta's smile
100
Dr.Jones restated and summarized Oscar's questions about his condition and plan of care. Oscar knew that his discomfort was respected by Dr.Jones. Dr jones was engaged in which part of the communication process?
What is active listening
200
Joe gives marie inhalation treatment every day. Marie always asks a lot of questions. Joes listens actively and is not critical of Marie. Which communication process is joe practicing
What is sense of partnership
200
When Pat's supervisor asked her to work in a different unit, Pat refused and said, I am not going to be picked on today. The supervisor did not get upset because she understood that Pat's response was related to which influence on communication.
What is Life experinces
200
Jo conducted an assessment of mrs.green in a large open gym area with several other patients. Which physical stRATEGY COULD Jo use to improve communication?
What is Provide a private treatment area.
200
Kimberly documented sally's treatment on mary;s medical record. Kimberly understands that the medical record is a legal document and must be accurate. When Kimberly realized she made a mistake in documentation, she
What is amended Mary's record
200
What form of non-verbal communication would convey caring to a patient?
What is Gently touching the patient's arm
300
A person makes descriptive movements with his/her hands. This is an example of what kind of communication?
What is Non verbal
300
Jen is taking care of a hearing impaired patient. when she speaks with the patient, she should
What is face the patient and speak clearly in short sentences
300
A nine month old patient is crying and upset. The mother is holding and cuddling the patient. the communication strategy used by the mother is
What is personal.
300
A student sends an e-mail to a friend, asking to meet earlier than planned. The friend replies "yes" using the communication model, the friends reply is
What is feedback
300
A newly graduated respiratory therapist is charting on his patient for the first time.It is important to remember that
What is the chart is a legal document
400
Fran ask Dr Jones, "What is a hysterctomy?" Dr.Jones responds, "Removal of the uterus." Which part of the communication model does Fran's question represent?
What is message
400
Mr.east and the surgeon were discussing a surgical procedure that was unfamiliar to mr. east. mr.east became very upset. Which communication barrier was present?
What is Personal
400
During the change of shift, staff members from the out-going shift and in-coming shift meet for an update on the patients and their conditions. This reporting style is
What is team reporting
400
During a physical therapy session, the patient yells to the therapist, that hurts. Which part of the communication model is the therapist?
What is receiver
400
Mrs.Green suffered a stroke and is hearing impaired. John is compelting an assessment of Mrs.green in a small quiet room. Which strategy is John using to improve his communication
What is enviromental
500
Jennifer is caring for a patient from another country. The patient wishes to perform ceremonial bathing. If is an example of which communication barrier?
What is cultural
500
When reporting one-on-one to a team member about the status of patients,the LPN is using what form of communication
What is Oral
500
Which is an example of a physical barrier?
What is Quadriplegic confined to a motorized wheelchair
500
Tiffany takes her time when giving Mrs.Kendal her treatment s. She makes sure she answers all of Mrs. Kendall's questions about her care. Which communication process is tiffany practicing?
What is education
500
What is wrong with a nurse asking a 13-year-old girl if she has been NPO since midnight?
What is The receiver may not understand the message