#1
Which of the following are primary dimensions of diversity:
A. Language and gender
B. Age and nationality
C. Income and education level
D. Race and marital status
B. Age and nationality
Businesspeople who respect the unique customs and habits of their foreign customers are exhibiting
A. stereotypical behavior.
B. communication skills.
C. language differences.
D. cultural sensitivity.
D. cultural sensitivity.
If you “find your own way,” work hard, and receive credit for your own accomplishments, you are illustrating
A. collectivism.
B. ethnocentrism.
C. individualism.
D. cultural sensitivity.
C. individualism.
What must businesspeople be willing to do to successfully work with people from other cultures?
A. Limit expectations
B. Accommodate differences
C. Learn another language
D. Promote uniformity
B. Accommodate differences
Which of the following statements is true of diversity:
A. In group settings, diversity increases creativity and innovation.
B. Diversity applies only to minorities.
C. Valuing diversity means ignoring or minimizing differences.
D. Diversity in the workplace is decreasing.
A. In group settings, diversity increases creativity and innovation.
Megan’s book club has a culturally diverse membership, which provides her with the opportunity to learn about
A. different perspectives.
B. creative ideas.
C. foreign laws.
D. unlimited wants.
A. different perspectives.
To emphasize the value of diversity in the workplace, employees should
A. ignore language differences.
B. discourage stereotypes.
C. embrace ethnocentrism.
D. base most of their opinions on feelings.
B. discourage stereotypes.
Winston offends his new coworker because he lacks knowledge and information about their culture. What is the likely cause of Winston’s cultural insensitivity?
A. Fear
B. Collectivism
C. Ignorance
D. Negotiation
C. Ignorance
To exhibit cultural sensitivity while traveling in Japan, Sam may want to do research to learn about the country’s
A. transportation system.
B. tariffs.
C. geography.
D. customs.
D. customs.