Ways of Communicating In Business
What are the ways of communicating within a business?
The ways of communicating in business are by email, memo, in person, letter, or by phone.
Business communication can be written or oral. True or False?
True
Why should an outline be created before crafting written communication?
An outline should be created for brevity, clarity, and succinctness with a written communication piece.
Memos are generally short means of written communication with an organization, what is the word “memo” short for?
Memo is shorthand for “Memorandum”.
What are examples of modern communication?
Examples of modern communication are text messaging, social media networking posts, and multimedia business presentations.
What are additional resources for further communication?
Additional resources for future communication are a telephone number, fax number, or email address.
Letters are a common form of communication within an organizational setup, what does a good letter require?
A good letter requires a good, appealing layout, must be divided into paragraphs, and should be written with care due to the intent of making an impact on the organization.
To whom does internal written communication concern?
Internal written communication addresses the employers and employees from all levels of a company.
What are two examples of tips in written communication to bring simplicity?
Two examples that bring simplicity to written communication are bullet points and numbered lists.
What has become the most common form of written communication? And why?
Emails have become the most common form of written communication in business due to their rapid delivery, ease of use, and ability to reach large audiences. Emails are also “easily admissible” as formal paper documents in court.
To whom does external written communication concern?
External written communication addresses clients, independent contractors, industry colleagues, and other individuals who don’t directly work for the company.
Written, business communication should conclude with what?
Written, business communication should conclude with a call to action.
If Sal needs to inform Jim about an upcoming meeting and goes to Jim’s office to inform Jim himself, which way of business communication did Sal use?
Sal used in person communication to inform Jim about the upcoming meeting.
Which messages can be saved for future reference?
Written messages can be saved for future reference.
Carl is an employee t AA Airlines, he is unsure of one of the recipient’s name, how should be address this unknown caller?
Carl would address the caller as “Dear Sir” if the recipient is male, or “Dear Madam” if the recipient is female.