Clients
Within how long should a client be greeted?
10 seconds
Show, Tell, and Teach is a strategy practiced during which Service Essential?
Create
A series of connected points that can be straight, curved, or any combination is what?
A line
Fill in the blank:
Clients with a ____ neck should avoid volume at the neck.
Short
With a round face shape, where should the volume be placed?
Either below the jawline or above the temple area
What are the three primary colors?
Red
Yellow
Blue
How much time during a client's visit should you talk about yourself?
Not too much
Money
Religion
Politics
Fill in the blank:
"What final results do you want to see in your hair" is considered a(n) ____-ended question.
A 2-dimensional representation of form consisting of length and width, but not depth, is called what?
Shape
Adding volume to the fringe area will visually shorten the length of the nose in which profile?
Convex
Which clothing style loves silk, flower print, lace, beads, and pastel shades of color?
Romantic
Colors that are neither predominantly warm or cool are referred to as what?
Neutral
What kind of an environment should a consultation be held in?
A private area
What are the five senses that will ensure your client's salon visit is exceptionally memorable?
Sight
Sound
Smell
Touch
Taste
Prompting clients to tell you how they feel, summarizing the salon services performed, and reminding clients how great their total appearance looks are part of which Service Essential?
Complete
A 3-dimensional representation of shape is known as what?
Form
A salon professional should NOT accentuate the narrowness at the temples and width at the jawline in what type of face shape?
Pear
Which general clothing style have an eye for interesting detail, prefer short hair, wear small jewelry, and enjoy wearing the latest looks?
Gamine
Blue, Green, and Violet are classified as what kind of colors?
Cool
If a guest feels hesitant about your suggestion made during the Consult Service Essential, what should you do?
Ask additional questions to clarify what the guest wants
What are the four Service Essentials?
Connect
Consult
Create
Complete
"This product will increase shine" is considered a what of a product?
Benefit
Horizontal lines give the impression of what?
Width
Fill in the blank:
Clients with a ____ neck need mass and fullness around the neck.
Long
Eyeglasses, protruding ears, and a receding hairline are considered what when determining proper proportions for a hair design?
Special considerations
Yellow, Orange, and Red are considered what kind of colors?
Warm
In which of the three levels of observation does the designer use qualitative analysis?
Detail
The levels of observation used by designers for studying, categorizing, and communicating the reality around them in a common language are what?
Basic
Detail
Abstract
Organizing a plan, obtaining consent, and visualizing the end result are part of which Service Essential?
Consult
The arrangement of shapes, lines, and ornamental effects to create an artistic whole is known as what?
Design
Pear, apple, and triangle are examples of what?
Body shapes
What is the standard proportion between the head and overall body height of a man?
1 to 8
How are secondary colors made?
Mixing primary colors
Newsletters, birthday cards, and thank you cards are all ways to provide what?
Follow-up
How can you project confidence and competence to you guest when introducing yourself?
Use poised, calm movements
Ensuring the client's comfort during the service describes which Service Essential?
Create
The symbol that will help you identify straight or curved lines, angles, and directions is known as what?
Celestial axis
How should clients with protruding ears wear their hair if it is short?
The state of equilibrium existing between contrasting, opposite, or interacting elements is referred to as what?
Balance
Seeing as a designer is all about what?
Observing and connecting
Making product recommendations is part of which Service Essential?
Complete