TCOLE training cycle
Files found in NCIC
What are Wanted Persons, Unidentified Persons and Guns?
A multi-service entity that delivers a variety of programs while carrying out its function as a planning organization
What is a COG?
Sender, Receiver, Message, Medium, Feedback, Noise and Context
What are the six components of the Communications Cycle?
Head to toe
What is the proper order to get a clothing description?
Declaration of psychological and emotional health
What is an L3 form?
Included in OpenFox help files
What is Messenger Tip of the Day?
A technology that allows you to make voice calls using a broadband internet connection
What is a VOIP phone system?
Don't argue, be patient, remain calm, offer options
What are ways to de-escalate a MHMR caller?
They can revoke licenses for violators
Who is the FCC?
Where TCOLE standards are in Texas law
What is Texas administrative code?
Who HIPPA violations should be reported to
Who is the Federal Secretary of Health and Human Services?
A computerized device used in a vehicle to exchange information between the user and the com center
What is an MDT?
Sorting calls for service by urgency
What is call classification?
CYMBALS
What is an acronym used to describe a vehicle?
Medical and drug screening
What is an L2 form?
The policy that sets standards for the security of the TLETS terminal
What is the CJIS policy?
A person with a hearing disability wants to use their own voice
What is Voice Carry Over?
Choosing a determinant code that is translated to a priority level
What is call prioritization?
Adam, Boy, Charles, David, Edward
What is the phonetic alphabet?
Expires 12 months after appointment date
What is a provisional TCO license?
Should always be created in a way that supports pre-planning for scalable incidents
What are protocols?
A text-based form of TRS that uses the internet
What is Internet Protocol Relay Service?
MORE PIES
What are active listening techniques?
Keep traffic short or take breaks
What is a long transmission?