M1 vs Intel Processors
This processor allows customers to run iPhone and iPad applications right on your Mac.
M1 Chip
A business customer needs this device to keep his 10 year old daughter entertained while he attends virtual meetings with important clients while working from from home.
An iPad 8th Gen (best price for simple needs like web browsing and watching videos)
A business customer currently has an iPhone X for personal use and an iPhone 8 Plus for his business. He called to find out about upgrading his business phone to a 5G phone since he is working from home and at times needs to review documents and contracts on the go. While probing he mentions how cumbersome it is to have two Phones. This would be the best solution to his worries.
iPhone 12 (he can merge both lines using the dual sim feature and still get the 5G speeds he wants.)
This is created for a customer with potential business needs so they can communicate with a member of the business team.
Business Intro
A business customer uses his iPhone for all aspects of his business. This is the best service he can use to keep everything secure in case his phone gets lost, stolen, or damaged.
iCloud
These 3 Mac models are the only Current models built with the M1 chip.
MacBook Air, MacBook Pro 13inch, Mac Mini
Customer has been using a MacBook for the last 5 years to run payroll apps and scheduling as well as answering occasional emails from the staff. Lately it’s been running slow so she has been trying to run everything through her iphone but it’s a bit uncomfortable for her. You recommend this product as a good upgrade.
MacBook Air with M1 (it provides 6 more hours of battery life then the previous MacBook Air. With the M1 chip and Big Sur she can continue to run the apps she had on her phone right from her Mac. It is also the most cost effective solution for what she needs it for.)
A farmer needs to get the latest iPhone so can stay up to date with the newest camera system. He needs to be out on the field and take high quality pictures so he can send to his buyers. This iphone would allow him to take the best pictures possible while providing the durability he needs out on the fields.
iPhone 12 Pro Max (has a 5x optical zoom, 87% lower light photos and a new sensor-shift optical image stabilization. With the stainless steal edge, Ceramic Shield glass, and an IP68 water resistance rating it makes it the most durable iPhone we’ve ever created.)
Business intros can not be created through Mobile Genius.
False (intros can be created through Mobile Genius. There is a section that asks if this is a business customer and if you mark ”yes” it will then ask if you wish to create a business intro)
A customer has several products in his business he would like to get protection in case of any hardware or software issues. This solution would be the newest way for him to have that support.
AppleCare Help Desk Support
The ______ transition to Apple Silicon chips will give businesses more power then ever before.
2 years
A customer owns an architecture and construction firm. You recommended this device so they can carry it on site and allow them to show their clients designs and sign contracts as well as use AR to get a better sense of the space they are working with.
iPad Pro 11 or 12.9 inch (with the built in LiDar scanner they can get a more accurate measurement as well as improved AR. It is light and portable and easy to show clients designs and capture contract signatures.)
A business customer with an iPhone 11 Pro Max is tired of the large screen. He needs something simple that can allow him to make and take the calls he needs and answer the emails he receives constantly traveling from city to city. This iPhone will be the best solution for this traveling business man.
iPhone 12 mini (with its 5.4 Super Retina XDR display the customer can get the powerful phone he is use to with the pocket fit convenience he prefers.)
This tool can be provided to the customers to make it easier to find his buisness account next time they come to the store.
Wallet Pass for Business with a QR code
A customer needs to purchase something for his business on a Saturday and would like to receive his loyalty pricing and tax exemption as well as making sure his purchase is enrolled in his MDM. This is the best way he can get every thing he wants and place the order on the same day.
Custom Online Store
A business customer uses their current laptop to render designs using Adobe apps. You recommend a Macbook with an _______ processor.
Intel processor (Adobe has yet to fully optimize their apps to run smoothly on an M1 Mac. They are currently working on it so expect an update)
A designer already has the latest Macbook but she is looking for a Way to share the screen with another monitor and create more accurate designs.
iPad Air (iPad Air uses the second gen Apple Pencil for more accurate designing Similar to the iPad Pro. She can also use side car with her current MacBook to create those designs and use the iPad as a second screen)
A customer is looking to provide his 10 employees working from home with iPhones so they can call their clients while they work remotely. He is on a budget and would love to get a moderate size phone at a reasonable price.
iphone 12 (with a 6.1inch Super Retina XDR display, just like the 12 Pro, you get a moderate size phone with the benefits of a super high resolution screen at a reasonable price.)
A customer that is eligible for tax exemption must be registered through this service which will provide a tax exemption code.
Avalara
Customer needs to get 20 iPad Airs with wifi and cellular capability for his employees so that they can work remotely. He was looking to finance with the AppleCard but he wants more then 12 month to pay them off in full.
Business leasing with an option to buy.
A business customer states she needs a new Mac Mini with 2TB of Storage and no more the 16gb of memory. She uses three 4K display monitors. The Mac mini with this processor would be the best fit for her.
Mac Mini with intel (despite meeting the storage and memory requirements for an M1 Mac mini you can only connect one display up to 6K and one display up to 4K)
A customer needs a powerful notebook for heavy video editing. You discover he uses external monitors and requieres a lot of storage to save his projects for his video and post production business. You recommend a MacBook that best fits the customers needs.
MacBook Pro 16 inch (despite not being an M1 Mac this is the best solution because you can configure the memory up to 64GB and the storage can go up to an 8TB SSD. They can even connect two 6K 32 inch Pro XDR displays)
Gives customers who need to edit videos all the raw standard information, along with the Apple image pipeline data. So you can get a head start on editing, with noise reduction and multiframe exposure adjustments already in place — and have more time to tweak color and white balance.
Apple ProRAW
Backstage iPads can access CRM in front of house as long as they are connected to this network.
Backstage wifi
Customer is asking if we can send someone to her business so they can make sure that they are using their Apple products as best as they can. This service will allow them to get the service they require.
Apple Consulting Network (ACN)