DCA & Intro
What does the S stand for in SMART goals?
Specific
TRUE or FALSE? Remembering a regular customer's order is a good way to provide customer service.
TRUE
How many decisions, big and small, do we make each day? A. 10,000 B. 35,000 C. 50,000
35,000
How are job training and salary connected?
The more education you have, the greater your salary usually is.
What should you use to fill out a paper job application?
Blue or black ink.
How many states have a JAG program?
38
TRUE or FALSE? Democracy is the most effective type of leadership.
FALSE (other styles can be just as effective).
TRUE or FALSE? Supporting details are part of a research paper outline.
FALSE
What is a budget?
A plan for spending and saving your money.
What percentage of businesses fail within the first 10 years?
90%
In what year was JDG created?
1978
What are four points of good customer service in a retail setting? (Hint: the first one is to Greet the Customer).
Greet the customer, offer help, provide help, thank the customer.
Why is submitting a paper you wrote for one class to the teacher of another class considered self-plagiarism?
Because you are getting credit for a second learning experience that you did not earn (you didn't do any new work in the second class).
What is a Career Cluster?
A group of related jobs that have certain skill sets in common.
What is one question that is illegal for an interviewer to ask?
Are you married? Do you have any children? How old are you? Have you ever been arrested? ETC.
What does the acronym SMART stand for?
Specific, Measurable, Achievable, Realistic, and Timed.
Name four traits of a good leader.
Fairness, honesty, integrity, loyalty, consistency, being a good teacher/trainer, staying calm, respectful, kind, considerate, etc.
What is Adaptive Thinking?
Changing your mind about something when you learn new information.
Define Identity Theft.
When someone steals your identifying information in order to get financial gain.
Name two reasons why businesses may fail.
Poor management, not changing to meet customers' needs, over-priced merchandise for the area, not having enough merchandise in stock, poor customer service, etc.
What is the DCA Tagline?
Preparing Today for a Career Tomorrow.
What are the three main types of leadership that we studied?
Autocratic/Authoritarian, Democratic/Representative, and Laissez-Faire/Free Reign.
Why is an old copyright date on an online source not the most reliable information?
Because the correct information may have changed over time, especially with advances in technology.
Define Phishing.
When someone tries to get your personal information by pretending to be a trusted company.
Name two reasons why a business may be successful while others fail.
They have good leaders, adapt well to change, keep up with the times (stay current with changes), add new products, offer customers what they want/need, etc.