Nature of Management
Management approaches
Management process
Management and Change
Fun Facts about Mr Nguyen
100
List two practices businesses can do implement encourage innovation?
1. Rewards for employees with innovative ideas that become profitable
2. Implementing a flatter management structure
3. Adequate and sufficient financial, management, human and time resources
4. Not fearing the consequences of making a mistake
100
What is the contingency management approach/
A modern management theory that says there is no single best way to manage a business.
Instead, the best management style or decision depends on the situation (or contingency) the business is facing.
100
Name the FOUR key business functions (In order of the Preliminary stage syllabus)
Operations, Marketing, Finance, Human Resources
100
If change is unplanned and occurs after business is affected by pressures what type of response approach am I referring to?
Reactive approach
100
What is Mr Nguyen's favourite colour?
Pink or Teal
200
Anticipating problems and forming solutions then and there (proactive) rather than waiting for a problem to occur and then scrambling for a solution (reactive) falls under which skill of management?
Flexibility and Adaptability to Change
200
The method of control where management encourages all employees to think about the quality in everything they do/produce/sell is what?
Total Quality Management (TQM)
200
16,000
200
How can employees be a resisting force for change?
- Fear of job losses (e.g., from automation or AI technologies).
- Change in workplace culture (e.g., losing valued norms or team dynamics).
- Mistrust of management OR unclear communication.
- Anxiety over new procedures OR increased workloads.
200
What year was Mr Nguyen in Year 11?
2014
300
Anticipating problems and forming solutions then and there (proactive) rather than waiting for a problem to occur and then scrambling for a solution (reactive) falls under which skill of management?x
Sustainable Development
300
Which type of management as planning determines where in the market the business wants to be and where it wants to be in relation to the competition in the long term.
Strategic Planning
300
A new furniture store has decided to stock their products through a few selective retailers. Which of the 4P's in the marketing strategy is this an example of?
Place/Distribution
300
Managers need information to make decisions. Provide one reason why?
- They need to know what competitors are doing
- Aware of technological changes
- Aware of social trends
- Aware of political changes
- Aware of legal changes
300
What is Mr Nguyen's favour film franchise?
Star Wars or Toy Story
400
Many businesses develop social goals and adopt strategies that will benefit the community, while still achieving financial goals. What are the three primary social goals a business may look to achieve the triple bottom line?
1. Community Service – Businesses contribute to the wellbeing of society through charitable work, donations, and outreach programs that improve local communities (E.g. educational, cultural, sporting and welfare)
2. Provision of Employment – Creating job opportunities within the community ensuring economic stability and improved living standards.
3. Social Justice - Promote fairness, equality, and ethical practices in areas like wages, diversity and sustainability.
400
What is the theory behind the 'Hawthorne effect' by Elton Mayo?
Workers are more productive when they feel observed, valued, and involved.
Emphasised the role of motivation, communication, and employee satisfaction in improving performance.
Showed the importance of social factors, teamwork, and good management-worker relationships
400
Name the four methods of market segmentation and provide an example for each.
1. Demographic
2. Geographic
3. Psychographic
4. Behavioural
400
"To provide access to the world’s information in one click" is a vision statement belonging to what global company?
400
What was Mr Nguyen's other career option had he not become a teacher?
1. Paramedic
2. Chiropractor