PQ10
A user uploads a file to a storage location that is accessible via a web browser and a client application. The user's coworkers can access the file
as well. The service that the file is stored with is provided by a third party for a monthly fee. The third party's service is available to any business or
consumer who would like to use the service. Which of the following BEST describes the type of service that is in use?
Public cloud
Using the output below:
IPv4 Address: 172.25.1.39 -
Subnet Mask: 255.255.255.0 -
Router: 172.25.1.252 -
Name Server: 172.25.1.4 -
Which of the following is the default gateway?
172.25.1.252
A user is unable to access the internet on a PC. A technician examines the PC and runs the following commands:
ipconfig /all
ping 8.8.8.8
ping comptia.org
Which of the following steps in the troubleshooting process does this series of commands represent?
Identify the problem.
A technician needs to harden all newly deployed network printers following a data breach. Which of the following should the technician do to BEST
fulfill this need?
Update to the latest firmware.
A technician is upgrading a desktop’s storage with the fastest option available. The desktop's motherboard is equipped with SATA III, NVMe, and
IDE. Which of the following should the technician choose for the best performance?
PCIe SSD connected via NVMe interface
Which of the following frequency bands do 802.11b and 802.11g operate in?
2.4GHz
A user's track pad has stopped working. Which of the following should the user do to resolve the track pad's functionality?
Reinstall the mouse drivers.
A technician installed a new router at a small office. After the installation, the technician notices that all devices have a 169.254.x.x IP address.
Printers and fileshares are still working, but PCs cannot access the internet. Which of the following should the technician configure on the router
to enable devices to connect to the internet?
DHCP
Users report that all copies produced on a copier have a solid black line, but printing is unaffected. Which of the following is the MOST likely
cause?
A scratch on the scanning bed
A technician needs to provide data redundancy on a user’s workstation. Which of the following RAID levels provides redundancy with the FEWEST
disks?
RAID 1
Which of the following protocols operates without a port number assignment?
TCP
A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices
the paper supply is low and the paper in the tray is wrinkled. Which of the following MOST likely caused the paper jams?
Multipage misfeed
A user requested a new printer with the requirement that all documents be printed in duplicate. Which of the following will produce the MOST
cost-effective duplicate printouts with the least amount of effort?
Impact printer
The motherboard on a user's company laptop was recently replaced. Now, the user is unable to log in using the fingerprint reader. The fingerprint
reader is working, but it does not recognize the users fingerprint. Which of the following should a technician perform FIRST to fix the issue?
Update the drivers and the fingerprint software.
Which of the following devices is capable of dynamically distributing an IP address?
Router
Which of the following components houses the MX record?
DNS
A user reported that a laptop would no longer turn on after the battery was depleted, even though laptop was charged the night before. An on-site
technician was dispatched with a spare laptop and verified that the AC adapter and power cord were functional. Which of the following was the
MOST likely cause of the issue?
Damaged port
A technician is troubleshooting a laptop that shuts down intermittently. When the laptop is repositioned, the technician notices a noise coming
from inside of it. The technician removes the bottom cover. Which of the following should the technician do NEXT?
Remove the internal battery and look for loose parts.
A user is experiencing an issue when trying to use a camera on a corporate mobile device to take pictures. The camera on the device is working.
However, when the user tries to access the pictures via a USB cable connected to a PC, the user is unable to copy the pictures to the PC. Which is
the following BEST describes the likely cause of the issue?
Settings are preventing the transfer of data from the device's camera.
A user's wireless laptop stopped working. A technician replaced the wireless card, but the wireless range is now limited. Which of the following
should the technician perform NEXT?
Upgrade the wireless driver.
A desktop support technician receives an escalated ticket regarding a computer that displays the following message upon booting up: The
amount of system memory has changed. Which of the following components is failing?
RAM
A technician installed a new SSD in a computer that needed additional storage. The technician properly formatted and partitioned the drive. The
BIOS recognizes the drive, but the drive does not appear as an available drive in My Computer. Which of the following should the technician do to
resolve the issue?
Make sure a drive letter has been assigned.
A user is attempting to connect a streaming media device to a hotel's free wireless internet. However, the user is unable to pass through the
captive portal. Which of the following would MOST likely allow the user to connect the device to the internet?
Connecting to the hotspot on the user's device
A technician who works in a high-security environment needs to set up a laptop with triple monitors for a new security employee. All USB ports are
disabled due to security policies. Which of the following should the technician do to BEST meet the requirements?
Implement a docking station.
A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor.
The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician
do FIRST?
Check for loose connections, pinched bends, and physical damage.