PQ 6
A technician has noticed that a monitored server is receiving a disk failure notice during startup. When the technician clicks to continue, the
machine still seems to startup into Windows but at a much slower speed. The technician looks at the BIOS information and sees the machine
utilizes a RAID 5 configuration. Which of the following does the technician MOST likely need to perform?
Replace the failed drives.
An organization keeps receiving spam that appears to come from its own domain. No accounts have been compromised. Which of the following
will BEST mitigate this issue?
SPF
Which of the following provides a client device with an IP address?
DHCP
A desktop PC was recently moved to a new area and needs internet access RJ45 connections are not available, but access can be provided
through 802.11n connections. Which of the following will need to be installed?
Wireless NIC
A technician is configuring a desktop computer and the hard drive must be encrypted. Which of the following will the technician need to verify is
enabled to complete this configuration?
TPM
A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to
add an external storage device. Which of the following connection types should the technician MOST likely use?
eSATA
Which of the following describes the main difference between T568A and T568B cabling standards?
The green and the orange cables are interchanged.
A technician is building a video production workstation that will consist of two high-end GPUs. The technician is reusing an existing ATX case.
Which of the following should the technician select as the MOST appropriate power supply type?
1,200W modular power supply
A technician is working on a desktop PC and wants to verify its NIC is functional. Which of the following should the technician use?
Loopback plug
A storage server with three drives was reporting errors indicating the array was in degraded mode, but the stored files were still accessible. A
technician went to the server room to troubleshoot the error message. Which of the following RAID configurations did the technician MOST likely
find?
RAID 5
A technician is installing new power supplies for the application engineering team’s workstations. The management team has not yet made a
decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would
provide the BEST solution?
1000W 24-pin modular power supply
A help desk technician plugged in a user’s new computer to a network port. After a few minutes, the computer showed an APIPA address. Which
of the following is the MOST likely reason this happened?
The PC is unable to contact a DHCP server.
A printer technician receives a support request for a laser printer that sometimes cuts off the bottom of the print job. During troubleshooting, the
technician notices that affected jobs are set for 8.5in x 14in (216mm x 356mm) paper and only print from a particular paper tray. Which of the
following actions should the technician perform NEXT?
Verify that the printing trays are correctly set
A technician is troubleshooting a laptop that is unable to browse the internet when connected to the company's wireless network. The technician
has verified network connectivity is functional when using an Ethernet cable. Which of the following should the technician use to check if the
laptop's wireless NIC is functional?
Hotspot
A technician is building a new computer for a customer. The computer must use an ITX-sized motherboard and have a RAID 5 array with all drives
using the same interface. Which of the following drive types will the technician MOST likely utilize?
SATA
The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity issues. The user claimed
the device functioned on Wi-Fi, but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following
issues was MOST likely affecting the device?
The device never had a proper SIM card installed.
A technician is troubleshooting an issue involving lines appearing down copied pages, but printed pages sent directly to the copier render as
intended. Which of the following is the MOST likely cause of this issue?
Scratched scanner glass
A user built a new PC with parts sourced from a popular online vendor. The system boots to the OS and basic browsing works, but whenever the
user opens a 4K video or starts to play a game, the system immediately shuts down. Which of the following is the MOST likely cause of this issue?
The CPU heat sink was attached without adequate thermal paste
A user reports that a computer will not turn on. The technician verifies the power cord and the outlet the computer are plugged into are both
working properly. Which of the following is the hardware component that has MOST likely failed?
PSU
Which of the following should a user do FIRST when upgrading the power supply on a gaming PC?
Check the wattage rating
A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically
after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the
following should the technician do NEXT?
Verify the header panel connector is properly connected.
A laptop does not have any audio output from the built-in speakers. The Windows Device Manager shows a down arrow for the audio device.
Which of the following will correct this audio issue?
Enabling the audio device
A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being
manually pushed during production hours. Which of the following could have MOST likely prevented the technician from receiving the warning?
Following corporate procedures
Which of the following networking devices will MOST likely need to be installed in between the ISP and the LAN in a SOHO environment?
Router
A technician needs to increase the available RAM on a virtual workstation. Which of the following should the technician do?
Use a hypervisor to adjust the resource allocation.