PQ19
A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel. Which of the following explains why the technician is unable to find this menu item?
BitLocker is not included on Windows 10 Home.
A user’s Windows 10 workstation with an HDD is running really slowly. The user has opened, closed, and saved many large files over the past week. Which of the following tools should a technician use to remediate the issue?
Disk Defragment
A branch office suspects a machine contains ransomware. Which of the following mitigation steps should a technician take first?
Quarantine the system.
A Linux technician needs a filesystem type that meets the following requirements:
• All changes are tracked.
• The possibility of file corruption is reduced.
• Data recovery is easy.
Which of the following filesystem types best meets these requirements?
ext3
A user’s laptop has been performing slowly and redirecting to unfamiliar websites. The user has also noticed random pop-up windows. Which of the following is the first step a technician should take to resolve the issue?
Scan for malware and ransomware.
A user reports being unable to access a sports team’s website on an office computer. The administrator tells the user this blocked access is intentional and based on company guidelines. Which of the following is the administrator referring to?
AUP
Which of the following authentication types is the most secure?
WPA3
A technician is manually updating Windows workstations. Each workstation is currently running Windows Pro in a workgroup environment. Which of the following changes can the technician make to create a more manageable environment?
Create a domain and join the workstations to the domain for management purposes.
A user is unable to start a computer following a failed Windows 10 update. When trying to start the computer, the user sees a blue screen of death. Which of the following steps should a technician take to diagnose the issue?
Perform a safe mode boot.
Applications on a computer are not updating, which is preventing the user from opening certain files. Which of the following MAC snap-ins should the technician launch next to continue troubleshooting the issue?
eventvwr.msc
A technician needs to back up a small business’s entire network that includes ten workstations. Which of the following methods should the technician use to safely and securely back up the business’s network?
Cloud storage
A technician wants to update the local security policies on a Windows machine but is unable to launch the expected snap-in. Which of the following is the most likely reason?
The computer is running Windows Home.
Which of the following is also known as something you know, something you have, and something you are?
MFA
An organization is creating guidelines for the incorporation of generative AI solutions. In which of the following would these guidelines be published?
Acceptable use policy
When visiting a particular website, a user receives a message stating, “Your connection is not private”. Which of the following describes this issue?
Certificate warning
Malware is installed on a device after a user clicks on a link in a suspicious email. Which of the following is the best way to remove the malware?
Schedule a scan.
A technician needs to perform after-hours service starting at 10:00 p.m. The technician is currently 20 minutes late. The customer will also be late. Which of the following should the technician do considering proper communication techniques and professionalism?
Contact the customer if the technician is arriving late.
A client wants a technician to set up a proxy server in a branch office to manage internet access. This involves configuring the workstations to use the new proxy server. Which of the following Internet Options tabs in Control Panel would be most appropriate for the technician to use to configure the settings?
Connections
A customer installed a new web browser from an unsolicited USB drive that the customer received in the mail. The browser is not working as expected, and internet searches are redirected to another site. Which of the following should the user do next after uninstalling the browser?
Install a trusted browser.
A company is creating an access control system that uses something you have and something you are. Which of the following will be required for user authentication? (Choose two.)
Biometric scanner, Smartcard reader
An administrator configured security features on company-owned mobile devices to help protect against data loss. Which of the following is the best way to protect data on a misplaced device?
Remote wipe
A technician cannot uninstall a system driver because the driver is currently in use. Which of the following tools should the technician use to help uninstall the driver?
msconfig.exe
Which of the following operating systems is most commonly used in embedded systems?
Linux
A user identified that a program installed in a workstation does not have optional features enabled. Which of the following must the technician do to install the optional features?
Go to Programs and Features, select the program, and click on Change.
A technician needs to strengthen security controls against brute-force attacks. Which of the following options best meets this requirement?
Multifactor authentication