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100

A technician is setting up a new laptop. The company's security policy states that users cannot install virtual machines. Which of the following should the technician implement to prevent users from enabling virtual technology on their laptops?

UEFI password

100

Which of the following is the proper way for a technician to dispose of used printer consumables?

Proceed with the custom manufacturer's procedure.

100

An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update. A technician determines there are no error messages on the device. Which of the following should the technician do NEXT?

Determine if the device has adequate storage available.

100

A homeowner recently moved and requires a new router for the new ISP to function correctly. The internet service has been installed and has been
confirmed as functional. Which of the following is the FIRST step the homeowner should take after installation of all relevant cabling and hardware?

Change the default passwords on new network devices.

100

A systems administrator needs to reset a user's password because the user forgot it. The systems administrator creates the new password and wants to further protect the user's account. Which of the following should the systems administrator do?

Require the user to change the password at the next log-in

200

During a recent flight, an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before. To BEST resolve this issue, the executive should:

Set AirDrop so that transfers are only accepted from known contacts.

200

An Android user reports that when attempting to open the company's proprietary mobile application, it immediately closes. The user states that the issue persists, even after rebooting the phone. The application contains critical information that cannot be lost. Which of the following steps should a systems administrator attempt FIRST?

Clear the application cache.

200

A technician just completed a Windows 10 installation on a PC that has a total of 16GB of RAM. The technician notices the Windows OS has only 4GB of RAM available for use. Which of the following explains why the OS can only access 4GB of RAM?

The newly installed OS is x86.

200

While browsing a website, a staff member received a message that the website could not be trusted. Shortly afterward, several other colleagues reported the same issue across numerous other websites. Remote users who were not connected to corporate resources did not have any issues. Which of the following is MOST likely the cause of this issue?

The time or date was not in sync with the website.

200

A technician downloaded software from the Internet that required the technician to scroll through a text box and at the end of the text box, click a button labeled Accept. Which of the following agreements is MOST likely in use?

EULA

300

A technician receives a call from a user who is unable to open Outlook. The user states that Outlook worked fine yesterday, but the computer may have restarted sometime overnight. Which of the following is the MOST likely reason Outlook has stopped functioning?

Operating system update

300

A wireless network is set up, but it is experiencing some interference from other nearby SSIDs. Which of the following can BEST resolve the interference?

Changing channels

300

A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see. Which of the following should a network administrator do to BEST prevent data theft within the call center?

Lock the workstations after five minutes of inactivity.

300

Which of the following data is MOST likely to be regulated?

Name on a medical diagnosis

300

Which of the following command-line tools will delete a directory?

rd

400

A bank would like to enhance building security in order to prevent vehicles from driving into the building while also maintaining easy access for customers. Which of the following BEST addresses this need?

Bollards

400

A user rotates a cell phone horizontally to read emails, but the display remains vertical, even though the settings indicate autorotate is on. Which of the following will MOST likely resolve the issue?

Recalibrating the accelerometer

400

An organization's Chief Financial Officer (CFO) is concerned about losing access to very sensitive, legacy, unmaintained PII on a workstation if a
ransomware outbreak occurs. The CFO has a regulatory requirement to retain this data for many years. Which of the following backup methods
would BEST meet the requirements?

A full backup of the data that is stored off site in cold storage

400

A company is deploying mobile phones on a one-to-one basis, but the IT manager is concerned that users will root/jailbreak their phones. Which of the following technologies can be implemented to prevent this issue?

MDM

400

A technician is troubleshooting a computer with a suspected short in the power supply. Which of the following is the FIRST step the technician should take?

Disconnect the power before servicing the PC.

500

After a company installed a new SOHO router, customers were unable to access the company-hosted public website. Which of the following will MOST likely allow customers to access the website?

Port forwarding

500

A Microsoft Windows PC needs to be set up for a user at a large corporation. The user will need access to the corporate domain to access email and shared drives. Which of the following versions of Windows would a technician MOST likely deploy for the user?

Windows Enterprise Edition

500

A police officer often leaves a workstation for several minutes at a time. Which of the following is the BEST way the officer can secure the workstation quickly when walking away?

Use a key combination to lock the computer when leaving.

500

A technician is setting up a conference room computer with a script that boots the application on log-in. Which of the following would the technician use to accomplish this task? (Choose two.)

Startup Folder
Task Scheduler

500

A systems administrator is tasked with configuring desktop systems to use a new proxy server that the organization has added to provide content filtering. Which of the following Windows utilities is the BEST choice for accessing the necessary configuration to complete this goal?

Internet Options