Packaging & Pricing
What is A/B Testing? Why does this apply to packaging and pricing right now?
Method of comparing two variations against each other to determine which will perform better. We are performing an A/B test on the pricing page for the next couple of weeks to determine which page drives more leads
Sling is restaurant specific. T or F
True
22" elo are back in stock
T/F
True
Square integrates with Slice T or F
True
What does Luke like to do in his spare time?
Cooking
What does the Essentials Package starting cost, who is it best for, and what is included?
Price-sensitive restaurants, starting at 165/mo, includes POS and digital ordering
What is the difference between Scheduling Lite and Scheduling Pro when it comes to "scheduling with ease"?
Lite:
Contact Details
Schedule Enforcement
Positions
Scheduling Pro
All of the above
Wages
Shift Swaps
Schedule Templates
On average, restaurants can save up to $??? a year in commissions by switching to Toast Online Ordering.
$36,000
This competitor is charging restaurants discreetly for a Twilio account, a platform that programmatically makes and receives phone calls.
Slice
A guest can search for a Slice customer via Google and Slice’s fake website will lead the guest to the Twilio call center and Slice online ordering instead of the Pizzeria’s direct online ordering site. Pizzerias are then charged Slice’s $2.25 order fee and the guest a usage fee.
What is one food that Ben likes that most people do not?
Beets
Who is the all in one package best for? What is the starting price? What is included?
On the Sling scheduling one-pager, there are 3 themes highlighted. What are they?
Schedule with Ease
Communicate on the Fly
Optimize your Labor Costs
Fine dining restaurants had to do the hardest pivots during the early days of the pandemic, with over what % of restaurateurs allocating more resources than before to off-premise dining like delivery services.
54%
This POS does not have forced modifiers on the POS or on their online ordering. This means no capability to force sizes, or custom pizzas making it very hard for pizzeria's to get an accurate order from their customers
Clover
What state do Luke & Ben have a common friend in?
Vermont
"I need 4 terminals, and I saw on your website the price is $165/month. Is that truly what I will be paying?" What is a response you can give here?
Glad you were looking at our website! What you saw are starting prices for certain packages and your rep will do a deep dive into what works best for you. For example, are you currently doing loyalty and how does that work for your business today?
Each screen has an associated monthly cost, just like your cell phone bill. I'll make sure the rep will go over the exact pricing for you in your next meeting. Have you ever considered or used KDS/handheld (whatever is relevant)
I saw that Sling offers a free version, can I just use that?
What is the best repsonse here?
You can definitely get started with the free version, but the features will not be integrated with Toast. Additionally, Toast is offering a free version, Scheduling Lite, as part of our New Restaurant Basics package.
Our 2019 Restaurant Success Report showed that ?% of guests want to receive emails about specials or discounts, so this is a great place to start as you test out email marketing.
87%
There are two case studies frequently recommended to use when going up against a competitor in a pizzeria, what are they?
via 313
mattengas pizzeria
Where did Luke P go to college?
A. Ohio State
B. Denison College
C. Dickinson College
D. Davidson College
B. Denison College
There were 5 discovery questions from Monday's training to ask in relation to packages and pricing. List 3 of the questions!
What is your current tech stack, how is it working for you?
What payroll are you currently using? How much are you paying? How many employees? Walk me through the process of running payroll
Are you currently using a scheduling tool? Is it integrated into your POS?
How are you reaching your current customer base? (marketing)
How do you incentivize repeat customers versus your competitors? (loyalty)
What Toast customer said this about Sling?
"Im most impressed with the ability to link all users seamlessly through the app, not only for scheduling but for comminication"
Eddie Dyer from Vessel NOLA
Your Guide to Navigating the Omicron Wave’ follows a 5 step approach to facing Omicron head-on and thriving in spite of the complexities. Name 3 of the 5 steps
Maintain a Clean and Healthy Workplace
Incorporate Tech to Offset Staffing Shortages and Prevent Burnout
Use Online Ordering and Delivery to Drive Revenue
Gain Insight into Changing Inventory Costs and Product Availability
Drive Repeat Business with a 2022 Marketing Plan
There were 5 new Supplier & Accounting Competitor Battlecards released internally this week. Name 3
What sport did Ben go to the junior olympics for?
A. Golf
B. Soccer
C. Skiing
D. Tennis
Skiing