Coverages
This coverage typically will reimburse for your costs of renting a car from a rental agency or garage - up to your coverage limits.
What is Transporation Expense or Rental Reimbursement?
RA: Rental Reimbursement - Coverage UU OR State Specific Pages
At this age, Allstate no longer consider customers Young Drivers.
What is 25?
RA: Remove Driver or Occupant - Young Driver
EZP
What is Easy Pay?
These four states require plates to be turned in when a vehicle is removed.
What are Massachusetts (MA), North Carolina (NC), New York (NY), and South Carolina (SC)?
RA:Remove Vehicle, Motorcycle, ORV, Motorhome, Boat, Trailer
A non-named insured operator is being removed from an existing policy and being placed on their own policy
What is a Spin Off?
RA: Spin Off
Provides coverage for reasonable expenses incurred by a covered person for necessary medical treatment, services, or products provided to an insured person for bodily injury caused by a covered accident.
What are medical payments?
RA: Medical Payments - Coverage CC
This information must be included in the mandatory narrative fields in order to remove a young driver who does not live in the household (non-military) and no longer has regular use of the vehicle(s).
What is the Driver's Full Name and Address?
IPS
What is Integrated Payment System?
This state requires insurers to collect written consent to complete a termination.
What is Louisiana?
RA: Termination Process - Louisiana
The process we use to assist a customer who has completed a move from one state to another and needs to have insurance in their new state.
What is a transfer-in?
RA: Out of State Customer Move
This type of comprehensive coverage automatically reduces deductible for glass repair/replacement to $0.00. All other losses normal deductible applies.
What is Comprehensive with Full Glass?
RA: Comprehensive with Full Glass Coverage - HS
I live in North Carolina, and I have an Allstate insurance policy, and I would like to add my friend's car. My agent says I am not able to add this vehicle due to my lack of this.
What is insurable interest?
RA: Add/Replace Vehicle, Motorcycle, Off-Road Vehicle, Motorhome, Boat, Trailer - Step 6. Verify Insurable interest
BET
What is Billing Explanation Tool?
This state has a 12-month policy period for Auto.
What is Massachusetts (MA)?
RA: How many months is my policy for? - Auto - Exceptions
This process allows the Named Insured or Spouse to remove themselves from the original policy and start their own policy.
What is a Split-Off or Marital Split-Off?
RA: Marital Split Off
This coverage provides protection against covered losses to movable property.
What is Personal Property Protection?
RA: Personal Property Protection - Coverage C
When an endorsement must be completed by Endorsement Support team (SPL), Fulfillment, MA RMV team or agency, we representatives will submit this after notating the chat/call.
What is a follow-up task?
RA: Follow-Up Tasks and SLAs
WSR
What is Web Service Request?
The state of New Jersey uses this instead of ID cards.
What is a Temporary Evidence of Coverage?
RA: New Jersey Temporary Evidence of Insurance
In a marital split, the split party will continue to receive the benefit of _____ carried over from the old policy to the new one.
What is tenure?
RA: Marital Split Off
Provides protection for insured persons who become legally obligated to pay for covered accidental bodily injury or property damage to others. This protection does not cover auto liability claims.
What is Family Liability Protection?
RA: Family Liability Protection - Coverage X
A customer must have their vehicle coverages suspended for at least this long to see a credit on their policy premium.
What is 30 days?
RA: Suspend & Reinstate Auto, Motorcycle, ORV, Motorhome Coverage
CHRD
Call Handling Reference Document
This state requires customers to provide proof of residency in new business, martial splits, and spins offs.
What is North Carolina?
RA: North Carolina Proof of Residency Requirements Service Delivery
FALSE
RA: Spin Off