Chapter 5
An applied and measurable ability that reflects successful performance in a specific context.
What is competency?
The characteristic or quality that defines an individual's behavior across different situations. The building blocks of personality, representing specific patterns of thought or behavior.
What is a trait?
The social "rules" we follow in specific settings.
What are Norms?
Driven by rewards, such as development and success of a sports player's performance.
What is intrinsic motivation?
Verble Comprehension, Word Fluency, Numerical Competency, Spatial Competency, Memory, Perceptual Speed, and Inductive Reasoning.
What are the 7 types of Cognitive Abilities?
Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism.
What are the Big Five Personality Traits (OCEAN)?
The outcomes we aim for (success, peace of mind, job security, etc.)
What are terminal values?
Physiological, Safety, Belonging, Esteem, and Self-actualization.
What is Maslow's Hierarchy of Needs?
For managing staff, resolving conflict, coaching, and fostering team cohesion especially in high stress and diverse environments.
Why is Emotional Intelligence critical?
Confident decision-maker that leads to proactive problem-solving in teamwork.
What is a high internal locus of control?
Values that are part of hiring, training, and how people are treated.
What is "Management by Values?"
Theory that makes up two groups--motivators and hygiene factors.
What is Herzberg's Two-Factor Theory?
A soccer player has to imagine where other players are moving and make smart passes, even if they can't see the whole field.
What is an example of Spatial Competency?
Enhances teamwork by fostering collaboration and a positive environment, improving overall team dynamics.
What is an example of Service Orientation?
Someone left a sports organization because leadership didn't value equality like they did.
What is an example of when values and work actually match?
A staff member might leave not due to low pay but because of a lack of appreciation and recognition.
What is an example of Herzberg's Two Factor Theory?