Organizational Models
Concern with reducing production costs through efficiency.
What is Scientific Management Theory?
Organizes topics based on time.
What is chronological?
A question that does not solicit a response.
What is a rhetorical question?
The study of how we use space when communicating.
What is proxemics.
A company's statement of goals and purpose.
What is a mission statement?
Concern with administrative efficiency.
What is Bureaucratic Management Theory?
Organizes topics based on geographical location or space.
What is spatial?
An appropriate use of this wins over an audience.
What is humor or a joke?
The study of gestures, posture and facial expressions.
What is kinesics?
One would employ small talk to develop this in an effort to gain trust in an interview.
What is rapport?
What is Human Resources Model
Organizes main points based on common theme.
What is topical.
A story used to gain the audience's attention.
What is an anecdote?
The study of how we use time to communicate importance or status.
What is chronemics?
The cultural perspective that the group has primacy.
What is collectivism?
Concern with the social and psychological needs of employees.
What is Human Relations Model?
Organizes topics based on an event and the results of the event.
What is cause and effect?
Soliciting a response from the audience.
What is a question?
What are monochronic and polychronic perspectives.
The cultural perspective that one's culture is superior to another's culture.
What is ethnocentrism?
Concern with the organization as a whole.
What is Systems / Contingency Model?
Creating topics of equal significance throughout the main points.
What is Parallelism?
Reciting a statement by someone of fame or note.
What is a quote?
The identification of space as one's own.
What is territoriality?
The 3 main leadership styles.
What are Authoritarian, Democratic and Laissez-Faire