Business
Scenarios
Professional
Hair
Skills & Finance
100

Which of the following is MOST dependent on a loyal client base?


A) Spending less money

B) Increasing service prices

C) Retailing more

D) Working more hours

B) Increasing service prices

100

Although Jamie did not have to set up her own small business, she does pay the owner of the establishment she works at a portion of every client fee in exchange for the use of the station and the space. Jamie is MOST likely a(n) __________.


A) Full-time employee

B) Part-time employee

C) Dependent contractor

D) Independent contractor

D) Independent contractor

100

Why is it important to use action verbs on your resume?


A) Because untruthful statements usually catch up with you

B) Because it makes accomplishments statements more positive

C) Because you should be realistic about what employers might offer you

D) Because avoiding flowery language is important

B) Because it makes accomplishments statements more positive

100

What is the name of the method used to apply extensions to cornrows?


A) coil comb method

B) bricklaying method

C) feed-in method

D) fishtail method

C) feed-in method

100

Which of the following is NOT an example of a soft skill?


A )interpersonal skills

B) punctuality

C) a positive attitude

D) study habits

D) study habits

200

Which of the following BEST represents retailing?


A) Recommending that a client purchase for home use the lotion you are using on them during a service

B) Recommending that a client see a different specialist in your establishment for a specialized service

C) Recommending that a client make an appointment now to come back in six weeks for another one

D) Recommending that a client see a different specialist in another establishment for a specialized service

A) Recommending that a client purchase for home use the lotion you are using on them during a service

200

Sherry has recently opened a small establishment. Because she has little money for additional equipment, she will be the only employee for the foreseeable future. Sherry has decided, however, to "to give herself a raise" by retailing more. What, exactly does this mean?


A) Sherry will increase the prices she charges for her services

B) Sherry will spend less money on unnecessary personal things

C) Sherry will spend more time trying to sell products to her customers

D) Sherry will stay open longer in order to work more hours

C) Sherry will spend more time trying to sell products to her customers

200

Which of the following is a LEGAL question an interviewer can ask a job candidate?


A) Are you a U.S. citizen?

B) Are you physically able to perform this job?

C) How old are you?

D) What is your native language? 

B) Are you physically able to perform this job?

200

Which is the best and most versatile type of brush or comb to use for detangling all types of hair prior to braiding?


A) boar-bristle brush

B) finishing comb

C) soft nylon brush

D) vent brush

D) vent brush

200

Which of the following is NOT considered to be a "whole you" or holistic hint to keep in mind when preparing for written exam?


A )Dress comfortably and professionally

B )Avoid cramming the night before an exam

C) Avoid reviewing your notes too early in the semester

D) Get plenty of rest the night before the exam

C) Avoid reviewing your notes too early in the semester

300

Which of the following should you AVOID doing when you decide to make your initial contact with a salon, spa, or barbershop?


A) Explain that you are preparing to graduate from beauty school.

B) Send text messages to the owners before making a phone call or in-shop visit.

C) Use your best telephone manner when on the phone with owners.

D) Ask if you can make an appointment to go in and observer in person.

B) Send text messages to the owners before making a phone call or in-shop visit.

300

Liam just sat down to take his state board exam. As the rest of the test takers are filtering into the exam room, he is trying to remember the test-taking strategies his instructor shared with him for best results. Which of the following was most likely NOT a test-taking tip given by his instructor?


A) Make changes to answers only if there is a good reason to.

B) Skim the entire test before beginning.

C) Answer the hardest questions first, saving the easiest ones for the end.

D) Read each question carefully to make sure you know exactly what each is asking.

C) Answer the hardest questions first, saving the easiest ones for the end.

300

Your appearance and style are crucial to making a good first impression. Which of the following should you AVOID doing at the interview?


A) Wear fashionable clothing

B) Have well-groomed nails

C) Wear fashionable and functional accessories

D) Wear strong but stylish cologne or perfume

C) Wear fashionable and functional accessories

300

When creating braids for a client. when would you typically use 5-inch shears?


A) when using the underhand technique

B) when a client has a triangular face

C) when the client is getting braids with hair extensions

D) when the client is adding braids to a ponytail

C) when the client is getting braids with hair extensions

300

Which of the following is GOOD advice regarding your practical exam?


A) Watch carefully to see what other test candidates are doing, because they might provide useful hints

B) Make a list of equipment you are expected to bring to the examination

C) Take the exact same approach as you did for you written exam

D) Never bring the same model with you to the exam with which you practiced

B) Make a list of equipment you are expected to bring to the examination

400

When you chose to enter your field, your primary goal was to find a good job after being licensed. Now you need to narrow that goal into reality by answering all BUT which of the following important questions?


A) What particular areas within the industry are the most interesting to you?

B) What fees must be paid and what courses must be taken to get you started?

C) What do you really want out of a career in the beauty industry?

D) Which clientele do you want to work with?

B) What fees must be paid and what courses must be taken to get you started?

400

Martha has just been told by two of her beauty school classmates that she needs to improve her soft skills before she gets out there to try to land the perfect job. When Martha asked her friends to be more specific with their advice, which of the following were they LEAST likely to cite as a soft skills that she can improve.


A) Her appearance

B) Her attitude

C) Her willingness to help others

D) Her service techniques

D) Her service techniques

400

Which of the following is NOT true of most of the top professionals in the beauty and wellness industry?


A) They achieved success through persistence

B) They achieved success through self-motivation

C) They were born successful

D) They achieved success through energy

C) They were born successful

400

If the stylist selects a braiding style that requires the client's hair to be wet while it is being manipulated, what can the stylist do to prevent breakage when the hair is dry?


A) Use a blowdry cream, and blowdry the hair while styling

B) Apply a foam or curl cream to the hair while styling to allow for shrinkage

C) Apply conditioner before styling the hair

D) Braid very loosely to avoid excess tension

B) Apply a foam or curl cream to the hair while styling to allow for shrinkage

400

What is the best way to record your tips and additional income?


A) Guesstimate as best you can while you are preparing your annual taxes

B) Keep a daily log

C) Keep a monthly log

D) Enter them into a spreadsheet immediately after a client tips you

B) Keep a daily log

500

You and your business partner have finally, after nearly 20 years in the beauty and wellness industry, opened the type of business you've always wanted. Although there are plenty of establishments in your city, you had both felt that non proviced the slightly simpler services needed by walk-in customers without appointments. Your new business will offer this to cutomers by way of a talented staff trained to work fast, with no frills. Which type of establishment have you and your business partner just opened?


A) A basic value priced establishment

B) A high-end day spa

C) A booth rental establishment

D) A mid-priced full service establishment

A) A basic value priced establishment

500

It is finally test day for Matthew. He completed his training courses, studied and practiced for many weeks, and has just heard his alarm clock buzz to wake him. As he gets out of bed to dress, he wants to be sure he does everything he should in the last couple of hours before sitting down to take the state licensing exam. Which of the following is something he NOT do?


A) Relax and try to slow down physically.

B) Plan to arrive early to the exam site.

C) Eat a nice, healthy breakfast

D) Use the two hours to cram as much studying in as possible

D) Use the two hours to cram as much studying in as possible

500

Which of the following should you NOT do if you want to enjoy similar success to that of top professionals in the beauty and wellness industry?


A) Plan for the future

B) Use your time wisely

C) Rely on others

D) Draw on a reservoir of self-confidence to meet challenges

C) Rely on others

500

All of the following are materials used in hair extensions EXCEPT ________.


A) Remy hair

B) Silk

C) Kanekalon

D) Angora

B) Silk

500

Why is being paid an hourly rate usually the best way for new beauty professionals to start out?


A) Beauty professionals making an hourly rate also earn the highest commissions

B) Receiving an hourly rate ensure any beauty professional the highest income

C) Only those beauty professionals on hourly rates can also receive tips

D) New beauty professionals rarely have an established clientele

D) New beauty professionals rarely have an established clientele