OAF
Triage
AAH
CVC
Miscellaneous
100

What is a serious, life-threatening bacterial infection of the uterus that causes it to fill with pus. 

Pyometra 

100

What are the primary symptoms affecting hydration status? 

The primary symptoms directly causing and accelerating  severe dehydration are vomiting and diarrhea. These are compounded by lethargy, which eliminates the patient's ability to recover that lost fluid.

100

How much does private cremation cost at AAH? 

$124

100

What types of residents qualify for an appointment at the Miami CVC? 

  • Liberty City Area Residents (LCA)
  • Miami-Dade County Residents
  • Supervisor Exceptions
100

Microchips are tracking devices. True or False? 

False

Microchips are Passive Technology: They do not contain batteries or GPS components. They remain completely inactive until a handheld scanner passes over them. 


Radio Frequency Identification (RFID): The scanner uses radio waves to power the chip for a split second, allowing it to transmit a unique identification number back to the scanner screen. 

Registry Database: That unique number must be looked up in a national pet recovery database to find the owner's contact information.

200

What type of documentation do the clients have to bring to the appointments? 

  • Clients must bring the following:
    • Photo ID 
    • Proof of residency in an eligible zip code
    • Proof of public assistance 
200

What are the 4 major body systems that will help us determine urgency over the phone? 

•Respiratory (lungs,breathing)

•Cardiovascular ( heart, blood vessels)

•Neurologic (behavior, brain,spinal cord)

•Urinary system

200

Are clay pawprints offered at AAH? Yes or No? 

No. Clay pawprints are no longer available at AAH.

200

ASPCA provides International travel health certificates as needed. True or False? 

False 


200

What is the age eligibility for pets for SN? 

Healthy dogs/cats at least 2 months old and 2 pounds that are 9 years or younger

300

What is the pet limit for appointments at ASPCA? 

Clients may only schedule up to 2 pets per household per day to keep availability open for as many households as possible. Additional pets can still be scheduled on a following day/week.

300

What is a causing yellow gums/tongue/inside eyelids aka jaundice? 

Liver damage 

300

Is AAH ASPCA Animal Hospital wheelchair/handicap accessible?

Yes. There is a ramp, automatic doors, and an elevator.

300

ASPCA offers long term rx foods for clients. True or false ? 

False. Rx foods may only be provided once at the time of the initial visit. The client should then follow up with an rDVM.

300

When scheduling S/N appointments, it’s very important to select the dog’s breed when adding the pet to Civicore. True or False? 

True. This will help alert CM if they may need to have a high risk waiver ready for brachycephalic patients like Shih Tzus and Bulldogs.

400

What are 5 services provided by Mobile SN clinics? 

  • Spay/Neuter Surgery (Required)
  • Rabies Vaccination (Required if no proof of vaccine history)
  • DA2PP or FVRCP
  • Nail Trim
  • E-Collar
  • Flea treatment (if requested)
  • Microchip (if requested - $10 charge regardless of public assistance)
400

Give example of triage questions to ask owners to submit in the civicore appointment note (template) 

  • Activity level -
  • Eating/drinking -
  • Urinating/defecating -
  • Past medical history -
  • Additional concerns? -
  • Special notes –
400

If a pet has had a cystotomy in the past and requires another, what are the guidelines:

  • The 1st cystotomy was performed at AAH- Refer to alternate resources
  • The 1st cystotomy was performed at another clinic- We can schedule an AAH appointment but let the owner know we may be limited in what we can do. They should bring medical records with them.
400

ASPCA Mobile clinics will spay lactating females. True or False? 

False. We will not provide SN services to lactating females (Client will need to wait at least one month after the babies are weaned)

400

What does CPR stand for? 

Cardiopulmonary resuscitation


500

Cataract surgeries are free at the ASPCA. True or False

False.

ASPCA does not perform cataract surgeries. 

500

How much does Final Gift charge for DOA pick up? 

 Final Gift will pick up a DOA for $150.  However, if it is an ASPCA referral, they may charge the ASPCA, so please direct owner to call them directly at 800-477-5044 and make clear it is not an ASPCA referral.

500

Name 3 mild types of appointments at CVCs that may be booked as far as 2 weeks from current date

  • Wellness exams
  • Vaccines (Rabies, DA2PP, Bordetella [Client must specifically request], FVRCP) 
  • Microchip 
  • Internal parasites & deworming
  • External parasites 
  • Skin issues (scabies, demodex mange, etc.)
  • URI symptoms
  • Eye infections
  • Ear infections
  • Evaluation of umbilical hernia (evaluation only, procedure would not happen same day)
  • Evaluation of medical grooming for severely matted coat (evaluation only, grooming would not happen same day)
500

Name a condition a puppy may have if they are vomiting, having diarrhea, lethargic. 

Parvovirus

Parasites 

Foreign body obstructions 

Gastroenteritis 

500

At how many weeks apart are the booster vaccines administered ideally? 

Booster vaccines should ideally be given 3-4 weeks apart, however, there is a "grace period" of 2-6 weeks for the booster. If the booster is not given within 6 weeks of the initial vaccine, then the series must be restarted.