What does the abbreviation "IDK" mean?
I don't know
What is a phrase you would use to formally introduce yourself to someone on the phone?
Possible Answers: Hi, this is [name] speaking!
Turn the phrase "I will contact you as soon as possible" into a more informal tone.
Example: I'll get back to you ASAP!
Turn the phrase "wait a sec" into a more formal phrase.
Acceptable answer: Please wait one moment
The sound keeps cutting out and you can't hear them properly? How do you communicate to them this problem?
Example: Hey, you're breaking up on my end.
What does the abbreviation "BRB" mean?
Be Right Back
Someone is talking WAY too fast and it's hard to understand? What would you say to save yourself from a possible misunderstanding?
Example sentence: Sorry mam/sir could you say that again a bit slower? It was a little too fast for me.
Please make this sentence more informal: "I regret to inform you that I cannot attend our hangout today."
Please make this sentence more informal: "I regret to inform you that I cannot attend our hangout today."
Turn the phrase "got it" to a more formal wording
Example: I understand
You're about to go into an elevator and the signal might be cut out? What would you say to warn the person you're on the phone with?
Example Sentence: I'm about to go on the elevator, so I might lose you for a second.
What does the abbreviation "NGL" mean?
Not gonna lie
Someone is reading out the numbers of their friend's phone number. You couldn't understand and need them to repeat it? How do you ask in a polite way [don't use the word repeat]?
Example Sentence: Could you please read that back to me?
What is the equivalent of "at your earliest convenience"?
Example: when you get a chance / whenever you can
Turn this phrase into a more formal sentence "lmk when u get here"
Example Answer: Please let me know when you arrive.
What would you say to clarify you heard something correctly?
Example: So you said ___, right?
What does the abbreviation "XOXO" mean?
Hugs and Kisses
What does the phrase "I'll put you on hold" mean?
Someone will make you wait to be put on the phone until they can speak to you
What does the phrase "We'll contact you soon" mean and what would its equivalent be in an informal text?
Example Answer:
1. It means that they will follow up and contact you in the near future to discuss something or provide an update
2. "Talk soon"/ "We'll be in touch" / "Catch you later"
Turn this sentence into a more formal sentence "sry but i cant make it out of bed bro. thursday tho?"
Example Revision: Sorry but I'm not feeling the best today. Is it possible we could reschedule to Thursday?
You're on the phone but you're about to enter the quiet part of the library. You're still discussing something with your friend, but you don't want to cause a disturbance. What could you say to your friend that is still nice and could possibly continue the conversation?
Example sentence: Hey, I'm about to enter the library could we text instead?
What does the abbreviation "cya" mean?
See you
You are talking about meeting up with a friend. You say: "Let's meet tomorrow". And they respond: "Yea I could do next week!". How would you clarify to them they're wrong in a polite way?
Example: "Oh I'm sorry, I meant tomorrow."
What does the phrase "I apologize for the inconvenience" mean and what would its equivalent be in an informal text?
Example:
1. It means that they apologize for a problem
2. "Sorry about that"/ "My bad"
Turn this sentence into a more formal sentence "wait what did u mean by that? didnt rly get what u meant. pls explain."
Example: Wait I'm really sorry, but could you clarify what you meant by this? I didn't fully understand what you meant, so I would really appreciate it if you could please follow up and explain it a little clearer to me.
If a new worker put you on voicemail, give the steps and phrases you would use to plan to call later?
Example:
Hi this is ____, I'm one of your fellow peers at ___. Whenever you're free, please give me a call!