Microsoft
Who is Microsoft's CEO?
Satya Nadella
What is the current version of CaseBuddy we are using?
v2.10.8.1
In which part of DfM can you find CSD, S500, ACE, etc?
Customer Programs
True or False:
Microsoft was named “Micro-Soft,” combining “microcomputer” and “software.”
True
In which column in CaseBuddy can you find CSD and Unified?
Cohort
What are the last three digits of a CritSit collab number?
247
What is Microsoft's search engine?
Bing
Which risk toggle has this description in CaseBuddy?
"CX using high-cost service and needs prioritization"
ARR
In which part of DfM can you find that a customer speaks Portuguese?
Locale
True or False:
Microsoft Excel, the widely used spreadsheet software, was initially developed for the Apple Macintosh in 1985.
True
In which column in CaseBuddy can you find DTP Biz Apps?
Planning Category Group
What does SIE mean?
Service Interruption Event
Who is the CVP for CSS?
John Bunney
Which risk toggle has this description in CaseBuddy?
"... is an invitation only, engineering executive alias for customer executive production down issue escalations"
HotDL
In which part of DfM can you find something like this?
"Dynamics/Microsoft Dataverse/Dataverse Web API and SDK"
Support Area Path