Product Knowledge
What are the last major releases of PeopleSoft, JD Edwards EnterpriseOne and JD Edwards World, according to Oracle?
PeopleSoft - 9.2
JD Edwards EntepriseOne - 9.2
JD Edwards World - A9.3
Who Market Leader in Third-Party Enterprise Software Support Services?
Rimini Street
Who is our Product Marketing contact for databases?
Dan Ashton
What year was Rimini Street founded?
2005
What databases do we support? (name all)
Oracle Database, Essbase, SAP Hana, Microsoft SQL Server, IBM DB2, SAP Sybase and PostgreSQL
How often are PeopleSoft 9.2 updates released?
4-6 times a year
According to Gartner, the third-party support market will grow significantly by 2023. Do you know by how much?
it will triple... from $351 million in 2019 to $1.05 billion by 2023 — a 200% increase
Daily Double!
If you need a technical resource for a Siebel only call, who will you invite on the call?
Mark Kieselburg and/or Kien Phung
What year did we become a public company?
2017
What do these acronyms stand for?
ADS
AAMS
AMS
MED
CSM
PSE
ADS - Advanced Database Security
AAMS - Advanced Application Middleware Security
AMS - Application Management Services
MED - Maintenance End Date
CSM - Client Success Manager
PSE - Primary Support Engineer
What is a Release Update Pack in Oracle EBS?
The annual update Oracle provides to customers that contains maintenance updates as well as features.
A cumulative aggregation of product family release update packs on a given codeline created across Oracle E-Business Suite after the initial release. For example, 12.2.4.
Daily Double!
Who are our main competitors? (name at least 3)
Spinnaker
Support Revolution
Oracle/SAP
Who is our Product Marketing contact for SAP?
Deepa Salem
Daily Double!
According to our latest publicly available financial results, how many active clients do we currently have?
over 2,300 (the exact number is 2,365)
What is our global AMS NCI target for 2021?
2021 AMS NCI target - $19.5M (20M)
Oracle $10
SAP $7.5
Salesforce $2
What are the latest SAP Enhancement Pack and the latest EBS dot (RUP) release?
SAP - Enachancmet Pack 8 - Released in July 2017
EBS - 12.2.10 - Released on September 25, 2020
What is Rimini's Total Addressable Market for Support?
Rimini Support TAM $14.5 Billion
Oracle Support - $8.3 Billion
SAP Support - $6.2Billion
Who are the three Regional NAMER GMs and who are they reporting to?
Emmanuel Richard - GVP & Regional GM, NAMER East
Stephen Zimmerman - GVP & Regional GM, NAMER South
Chris Bahr - GVP & Regional GM, NAMER Central
Gerard Brossard - EVP & Chief Operating Officer
How many Fortune 500 and Global 100 clients we have signed to date?
over 150 (164 total F500 and G100 signed clients to date)
Which Vendors are powering our Advanced Database Security (ADS) and Advanced Application and Middleware Security (AAMS) security solutions?
ADS - McAfee
AAMS - Waratek
Oracle and SAP are offering “lifetime support” for all of their products. And every product, depending on the version the customer is running is in a different support stage. What are Oracle and SAP’s lifetime support stages called:
Oracle - "Premier Support”, “Extended Support” and “Sustaining Support”
SAP - "Mainstream Maintenance", "Extended Maintenance" and "Customer Specific Support"
What is Rimini's Total Addressable Market for AMS?
Rimini AMS TAM $14.7 Billion
AMS for Oracle Apps - $3.8 Billion
AMS for SAP - $7.4 Billion
AMS for Salesforce - $3.5 Billion
Name at least seven members of the executive/senior management team.
Seth Ravin - CEO & Chairman of the Board
Sebastian Grady - President
Gerard Brossard - EVP and Chief Operating Officer
Michael L. Perica - EVP and Chief Financial Officer
Nancy Lyskawa - EVP, Global Client Onboarding
Kevin Maddock - EVP, Global Sales - Recurring Revenue
David Rowe - EVP & Chief Marketing Officer
Steven Salaets - Chief Information Officer, Chief People Officer & EVP, Global Security, Quality and Internal Audit
Brian Slepko - EVP, Global Service Delivery
Daniel B. Winslow - EVP, Chief Legal Officer & Secretary
Rimini Street vs. Oracle.. How much money did the U.S. Supreme Court order Oracle to pay us back?
over 12.8M
On March 4, 2019, the U.S. Supreme Court issued a unanimous decision, ruling that Oracle must return $12.8 million in non-taxable expenses (plus interest) that Rimini Street paid to Oracle in 2016. This refund is in addition to the $21.5 million that Oracle previously returned to Rimini Street on March 31, 2018, following a decision and order by the U.S. Ninth Circuit Court of Appeals.
What do these acronyms stand for?
MOS
MSL
AWS
SOLMAN
PUM
MOS - My Oracle Support
MSL - Matching Service Levels
AWS - Amazon Web Services
SOLMAN - Solution Manager
PUM - PeopleSoft Update Manager