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The acronym CARE stands for:
Courtesy, Attitude, Represent (the voice of Vitalant), and Expectations
"R" stands for....
What is "Respect"?
A donor has mentioned receiving a tattoo. What form will list the appropriate questions to ask?
BS 400.
"I just returned from the Copper Canyon region in Mexico. How long should I wait before scheduling an appointment to donate?"
Three months.
How often can someone donate whole blood?
Every 56 days.
This percentage of dissatisfied clients will not return.
91%
"I" stands for....
What information is required to verify the donor's blood type or any other protected information?
First/last name and date of birth.
"I'm a 17-year-old high school senior who is 4'9. My school is doing a blood drive; can I participate?"
Not at this time - you have not met minimum height requirements for the age bracket.
This blood product is often used for patients diagnosed with anemia.
Red cells.
This is the rising and falling pattern of speech, often used interchangeably with "Inflection."
Intonation.
"T" stands for....
What is "Teamwork"?
What does the term "show rate" mean?
The percentage of those scheduled who come to the clinic/donation center.
Within what timeframe should I eat prior to donating?
Two hours.
This blood type can be safely transfused to anyone.
O-negative is the universal donor.
What do we confirm with donors when an appointment is scheduled?
Day, date, time, full donor center address, bring photo ID, mask, hydrate, well-balanced meal, health questionnaire day of appointment, and recruit additional donor.
"E" stands for.....
What is "Excellence"?
After Call Work (ACW)
"I'm finally finished with that Accutane prescription, and took my last pill this morning! How long should I wait before donating blood?"
One month.
This blood type can receive blood products from any other safe donor.
AB+ (positive) is the universal recipient.
Do you live on a "roof" or a "ruff"?
Trick question: you don't live "on" either.
The Vitalant Vision Statement:
Vitalant will be the leading blood banking organization. Respected, innovative and efficiently operated, we will continually excel in blood safety and availability, customer service, quality, centralized testing and research.
What are three donation types?
Whole blood, 2RBC, convalescent plasma, platelets, etc.....
This is the preferred message for donors who may not meet eligibility criteria.
"Thank you for providing this information! These details will be reviewed to ensure your safety and that of the blood inventory. You will receive confirmation of your eligibility status in writing within 1-2 weeks."
This is the least common blood type.
AB- (negative) is only found in 1% of the population.