MRV
Sterling
Genesis
Salesforce
Misc.
100

What does MRV stand for?

What is My Red Vest?

100

Where can you find the program on your computer?

What is the Start Menu, Customer Order Management file, Order Management?

100

What is another name for the program?

What is Rocket.

100

What is the icon shape for this program?

What is a Cloud?

100

What is My Lowe's Life?

What My Lowe's life is a portal for Lowe's employees to view your schedule, see previous paystubs, and manage your benefits online?

200

True or False. You can only see orders placed in the store.

What is False? You can see Lowes.com, Sterling, and Genesis orders?

200

True or False, We can only choose a location by zip code.

What is False?  We can choose a location by zip code or store number and City and state.

200

What is the 5.1 screen used for? 

What is store inventory?

200

Name the three applications in this system?

What are Knowledge, Customer, and Chatter?

200

Where would you find the Receipt Retrieval tool?

What is My Lowe's life or in SalesForce Knowledge? 

300

What is the Fulfillment Location?

What is the store number or DC number?

300

What is this program primarily for?

What is placing an order?

300

What key do you press to enter?

What is Right Control?

300

What is "Customer" named in the drop-down box?

What is Account Search?

300

What is the following abbreviation CC and IST? 

What is the Customer Care, Installation Specialist Team?  

400

On which Order View Screen would you be able to cancel an order? 

What is Order View or Item View section? Under Modifications? 

400

What is the very bottom row referred to?

What are breadcrumbs?

400

What key(s) do you hit to move back to the Master Menu screen?

What is F3 until you reach the Master Menu Screen?

400

Name three ways to search for a Customer?

What are phone numbers, email addresses, and last names with zip codes?

400

Who is the CEO of Lowe's?

Who is Marvin Ellison?

500

Can Payment Failures be resolved? 

What is Yes? Under Modification, Payment options?

500

What is UOM?


What is the Unit of Measurement?

500

What would you use the 6.9 screen for?

What is Vendor information or Vendor Inquiry?

500

When using "KSP Chatter," what group do you need to be in?

What are Customer Care Inquiries?

500

What department would you report to if you are unable to work or complete your shift?

Who is RTM?