Bases
What are the shipping dimensions of a queen Ascent Base?
61.6 x 41.7 x 6.7
what are the shipping dimensions of a full Purple Plus? and weight?
65 x 16.5
81lbs
How do you wash the twin cloud?
What brand uses the Wine Glass Test?
Tempur-Pedic
When is Alyx's Birthday? Month, Day and year
December 10, 1996
What are the does the Platform have to keep from squeaking?
Polypropylene Buffers
When it comes time to recycling mattresses there are three states that instituted a special program for removing mattresses and most bed frames. Those three states are California, _________, and _____ ______.
California, Connecticut, and Rhode Island
How do you get a stain out of purple sheets?
We suggest spreading a paste of baking soda and dish soap over the stain before you place the Purple Sheets in the washing machine.
What Brand implements horse hair in the mattress?
Hastens
Do all Products have some kind of warranty?
No the pajamas do not.
What is the maximum weight for the Purple Bed Frame?
3000 lbs
What is the Mattress Cover's Warranty?
The zippered cover is warranted for two years from the date of purchase against faults in material or workmanship
What is the maximum mattress depth for the mattress protector?
13"
What is Nectars sleep trail and warranty?
a year trail and Apparently forever warranty
What is a Trundle bed?
a twin bed on wheels that can be stored under a larger bed.
What is the Ascent Base's Warranty at 2 years, 5 years and 10 years?
and at what point do you have to pay for the parts and services?
2years: Hassle Free
5 years: Parts- only if found defective and must pay for specific services, parts and labor.
10 year: Limited warranty- they cover what they want
What is considered damage, abuse or neglect of your mattress?
(any one who answers one of the following gets the points)
the following are present: tears, stains, odors, unsanitary conditions, folds, footprints, burns, cuts, or signs of jumping on the bed, rodents, insect damage or other infestation, damage from liquids or gels or blood or bodily fluids or other fluids, or damage from weather or sun exposure.
What is the weight of a king twin cloud?
4.5 lbs
What company is 100% organic and made in California?
Avocado
Can I put my mattress on a murphy bed?
Due to it's weight and design, we don't recommend using the Purple Mattress in a Murphy bed.
With the Ascent Base there is a 10% restocking fee but there is also a FedEx pick up fee if you can't drop it off at a shipping location.
How much is that pick up fee?
the pick up fee could range from $240-$500
What is Purple's most popular Mattress Size?
Twin, Twin XL, Full, Queen, King, Cal King, Split King.
Queen
What are the dimensions of a queen twin cloud?
17 x 24 x 6
What company offers up to 14 different sizes?
including short king, Olympic Queen, etc.
Brooklyn Bedding
according to the website:
Why is it the color Purple?
Purple is the color of royalty and royalty is how we want all of our customers to feel.