Menu Updates
Signature Steps
Selling Through Experience
Perfect Plates
100

What's the new add on for our 1/2 Back Ribs. 

Add 5 Wings for +3.70

100

This is the simplest way that you can find out if a Guest is celebrating something special. 

ASK

100

This is the name of the selling technique of shaking your head "yes" while suggesting something to your guest. 

Sullivan Nod 

100

This is the proper Dinner Roll placement for dining room plating for" 

A) Quarter White 

B) Quarter Dark 

A) Quarter White: Next to the wing 

B) Quarter Dark: Next to the Thigh 

200

This is an easy add-on to our Rotisserie Chicken or Vegetable Stir Fry Options 

2 Spring Rolls 

( Doesn't come with Plum Sauce )

200

These are the meals that we serve Finger Bowls with 

Every Entree, Including Kids !

200

These are the 3 ways we discussed to build an experience (vs. transaction) for your guest.

1- Build Relationships 

2- Product Knowledge 

3- Selling Skills & Techniques 

200

These are the ingredients to our signature Smokey Maple BBQ Sauce made in-house for our Summer LTO!

Smokey BBQ Sauce 

Honey Garlic Sauce 

Maple Syrup 

300

These are the updates to Poutines happening on our menu that we must ensure our guest are aware of ?

( 2 Answers Required ) 

1- Removal of Entree Poutine (12oz) 

2- Addition of Appetizer Poutine (8oz) 

3- Crispy Chicken & Bacon no longer add-on options 

300

This is the GOLDEN RULE for where to place your Kids' Treasure Chest in your dining room 

Where it's Visible ! 

300

During our summer LTO with Chicken & Ribs, we're partnering with this brand to further drive add-on sales 

Bud Light 

300

What is the proper layering of ingredients to make the perfect Super Sunday in a tulip dish

Maraschino Cherry 

Whipped Cream 

Ice Cream scoop 

Sauce of guest choice

Ice Cream scoop 

Sauce of guest choice 

400

These are the 2 featured add-ons during our summer LTO of Chicken & Ribs to help drive cheque in the dining room.

( 2 answers required ) 

1- Bud Light 

2- Super Sundae 

400

This is the time standard of greeting Guest at our host stand 

20 Seconds 

400

What are some ways we can make our guest feel extra special during celebrations from our new Birthday Kit. 

- Sing our Birthday Song! 

- Free Meals for kids and free dessert for adults. 

- Give them one of our new birthday cards. Thanking them for choosing to celebrate at Swiss Chalet! 


400

This is the Proper layering of ingredients to make the perfect Super Sundae in a tulip sundae dish. 

1

500

These are the 2 beverages in our menu that are classified as "signature" 

( 2 Answers Required ) 

Shirley Temple & Chalet Caesar 

500

This is the primary purpose for Finger Bowl service at the 2 minute, 2 bite point

To conduct a Quality Check 
500

This is the fundamental difference between Transaction & Experience 

A TRANSACTION is getting something in return for your money. 

An EXPERIENCE is more than that; it makes you feel something, it's something you remember. 

500

What is the proper way to plate a Southern Canuck Sandwich. 

Top Bun 

Coleslaw 

2 Bacon Slices

1 Cheddar Cheese Slice 

Rotisserie Chicken tossed in BBQ Sauce  

Bottom Bun