TOC
Event Types
Medication Management
Talk Therapy
Misc.
100
This is the inbox a task is assigned to for a new TOC request.

What is the Transfer Request inbox?

100

We only schedule 2 appointments for this event type.

What is ADHD/ ADD?

100

This state is currently closed for MM.

What is California?

100

This is the only state we can waitlist for Talk Therapy.

What is Washington?

100

This is the radio button to select when cancelling an appt with plenty of notice (more than 48 hours).

What is "cancelled?"

200

This is our interim provider, currently able to complete medication refill requests.

Who is Dr. Puttichanda?

200

This is the event type for a telepysch OCD MM consult appt NOT scheduled with NP Adrienne Marks.

What is New Patient telepysch?

200

This is the number of F/U's we schedule for a regular MM appt.

What is 2?

200

These portions are not required to complete during intake for TT.

What are the EHR and pharmacy?

200

Patients typically come in this many days a week for TMS treatment.

What is 5 days a week?

300

When scheduling a TOC patient, these event types are used. 

What are transition appointment event types?

300

This is the event type for a NP reproductive MM in person consult. 

What is New PT Reproductive Pysch.

300

Adolescent MM evaluations are this long.

What is 90 mins?

300

TT patients are scheduled for this many months out.

What is 6 months?

300

This is the email we send patient feedback or complaints to.

patientfeedback@mindfulhealthsolutions.com

400

This is the call type for an RX refill request. 

What is Medication Management?

400

Initial consults w/ this OCD provider are this long.

What is 90 mins?

400

This is the event type for a regular MM in person appt. 

What is New patient event type?

400

We only offer general (_____) therapy.

What is outpatient?

400

This is the event type we use when cancelling an appointment with short notice (less than 48 hours) and we are not charging the patient.

What is the "Patient- Late fee waived" event type?

500

Medications are unable to be filled if it has been (_____) days since their last appt. 

What is 180 days?

500

Patients between these ages must be seen in person for ALL appts.

What are adolescent patients 8-12 yrs old?

500

The cancellation policy does not apply to these 2 insurances.

What are Triwest and Kaiser?
500

This insurance requires a referral for therapy.

What is Kaiser?

500

We notify these 2 teams when scheduling a same day appointment. 

Whi is the BI team and the Front Office?