Policies
undisclosed word or phrase that can only be provided to the POC/VIP via Heymarket
What is the company default pw?
These are the 2 main sections in PRTG
What is Circuit Monitoring, and Remote Probe?
22
What is SSH (Secure Shell)?
this section includes mandatory information, including the sender, recipient, and date.
What is the Header?
This subscription plan from Microsoft provides access to Office 365 applications and cloud services for business use.
What is Office 365 Business Premium?
For installing applications, "If it was not there yesterday" results the ticket to this.
What is Non Contract?
PRTG uses these sensors to collect data on various aspects of network performance and health.
What are SNMP sensors?
389
The malicious attack involves falsifying information to deceive systems, users, or networks into thinking the source of the information is legitimate.
What is Spoofing?
This license type in O365 grants users access to email, calendar, and contacts, but not the full suite of Office applications.
What is Exchange Online Plan?
While speaking with the customer's vendor, this person on the call is a must to have.
Who is the Point of Contact (POC)?
To pinpoint the cause of the circuit outage, you can analyze these types of graphs in PRTG.
What are bandwidth or traffic graphs?
443
What is HTTPS?
This determination by a spam filter decides whether an email should be delivered to the recipient's inbox or diverted to a spam or junk folder.
What is a Spam Filtering Verdict?
This Collaborative tool in Office 365 allows users to create and share documents, spreadsheets and presentations in real-time.
What is SharePoint Online?
This policy requires immediate attention which involves investigating any email threats, email headers, authenticated devices, rules, and the customer's POC must be contacted by Dan.
What is the Security Threat Response Policy?
This device has the most sensors.
What is the Firewall?
587
What is SMTPS (SMTP Secure)?
This standard for formatting non-text attachments to email messages enables the transmission of multimedia content and other non-text data.
What is MIME (Multipurpose Internet Mail Extension)?
This security feature in Office 365 helps protect against phishing attacks by analyzing links within emails and warning users if they appear suspicious.
What is Safe Links?
This policy sets priorities and time expectations for several categories such as: Critical, High, medium, and low.
What is SLA?
This outage will show everything down in Automate but the Circuit/FW is up in PRTG.
What is a Local Network Outage?
80
What is HTTP?
This DNS record specifies the mail servers responsible for receiving email on behalf of the domain.
What is an "MX" record?
This premium license on Office 365 includes advanced features such as unlimited storage, data loss prevention, hosted voicemail capabilities, and access to Exchange online archiving.
What is an Exchange Online Plan 2?