Jargon/Idioms
What does "drop the ball" mean?
Make a basic/silly mistake
You are sharing your screen, and the Internet is getting stuck; what should you do?
Turn off your camera and continue
Name a white-labelled version of GoHighLevel
PipelinePRO
What does "pick your brain" mean?
To get someone's opinion on something/hear someone's thoughts on a topic
The client asks you about your preferred timezone, how do you respond?
"I would be working in whichever timezone you are working in."
What does "leave no stone unturned" mean?
Look into all the available options/put in all the effort
Your Canva presentation isn't loading, what should you do?
Always have a backup downloaded. This includes a PowerPoint and a PDF version. Share your screen and use any of those versions.
What does "sitting on the fence" mean?
Conflicted/not being able to choose between options
The client has asked you about something you don't know; how do you respond?
Be honest; don't try to outsmart them
Tell them you are enrolled in training and that you have constant back-end support and access to OTJ training
Name 4 time zones of the US
EST, CST, PST, MST,
What does "bare bones" mean?
A basic structure/basic idea
You have been asked about your 3 biggest weaknesses; how do you respond?
Mention the strategy of answering the question.
Don't mention something that your job requires
Don't mention a personality trait/flaw
Mention how you're working on improving it
Name any 5 US federal holidays
New Year’s Day, Martin Luther King’s Birthday, Washington’s Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, Christmas Day