Check-in Screen
What is the title of the first box in the Check-in Screen (far left, under Search Bar)?
What is Client Information
Name the Customer Care Lead in AMH?
Who is Britni Symes
If client has lost Medicaid and has no other insurance, what Alert do you set?
How much cash is in a change bag that is delivered in the mornings and picked up in the afternoons?
What is $100.00
What Alert shows on the client chart weekly?
What is Client Must Take OQ/SURE Survey
What box in the check-in screen will tell you when a client will be seen next?
What is Appointments? Second box from the left
Name the Customer Care Supervisor in ARS?
Who is Delia Leyba
Clinician has completed a disclosure for client to sign, what Alert is set for this?
What is disclosure - unsigned.
Who do you email when you come across two charts that could be duplicates?
Who is David Barron
What are the three ways clients can be notified of upcoming appointments?
What is phone call, texting and emailing.
What box does a green smiley face or a red frowny face show up in?
What is Insurance Information? 2nd box on the bottom right.
What is 31 years
What Alert shows up on the client chart monthly?
What is Verify Address/Phone Number
What form explains to client 'How they can file a complaint against WHS'?
What is the Rights and Responsibilities Form that clients sign.
What is the address for Weber Human Services?
What is 237 26th Street Ogden, UT 84401
Under what box will you find Posted Payments?
What is Client Financial? Second box from the right on the bottom row.
How long has our HR Director, Kristen Hansen been at WHS?
What is 10 years
What Alert is set when client goes under DCFS custody?
What is Responsible Party Changed
If a clinician calls in sick, you mark all of his appointments as?
What is cancelled by Worker
How many holidays does WHS observe?
What is 11, however you get 12 days off
If you want to check and see if a check-in was completed, what box do you go to?
What is Check-In History
Who's title is: Associate Director, Administrative Quality and Operations
Who is Michelle Jenson
Client is starting to see a Doctor in the Medical Clinic and no fee is set. What alert do you add?
What is Medical Clinic - set fee
At what age does a client need to complete and sign a new R&R for themselves?
What is 18
What is the Mission Statement of Weber Human Services?
What is: Weber Human Services creates hope and opportunities that enable all clients and staff to: do the work necessary to become their best self and find joy through people, place, and purpose.