The test that your Professor created was totally unreasonable and she put material that was never taught on the test. As a result you end up doing very badly on the test. You can't believe this Professor.
There's another student who also failed the test, but thats because that student is lazy and you don't even understand what she is doing in the Program.
What is the "self-serving bias"?
Being able to view an issue from many different perspectives/viewpoints.
What is Cognitive Complexity?
Basing a belief on a limited amount of evidence or exaggerating shortcomings.
What is Fallacy of Overgeneralization?
Describes the ability to to understand and manage one's own emotions and be sensitive to the feelings of others. This is also positively linked to self-esteem, life satisfaction and self-acceptance.
What is emotional intelligence?
These types of emotions make something better for us.
What are facilitative emotions?
Your friend's boyfriend is unbelievably handsome. You met him for all of two minutes when your friend introduced you to him.
You tell a mutual friend that not only is the boyfriend good-looking, he is kind, competent and an integral person.
What is the "halo effect?"
The ability to recreate another person's perspective, to experience the world from the other's point of view. Sometimes called "walk in another person's shoes".
What is empathy?
Working under the assumption that if something bad can possibly happen, it will.
Fallacy of of Catastrophic Expectations?
Sometimes words are needed to convey your emotions because non-verbal behaviour isn't helpful.
What is verbal expression?
These types of emotions hold us back/makes things worse
What are debilitative emotions?
You walk into the room and see Emma hit Vanessa. You right away reprimand Emma for hitting Vanessa.
What is "We are Influenced by the Obvious?"
Called the "Devils advocate" in the Pillow Method.
What is you're right. I'm wrong.
The notion that a worthwhile communicator can handle every situation with confidence and skill.
Fall of Perfection
The process by which emotions are transferred from person to person. "We catch feelings from one another as though they were some kind of social virus".
What is emotional contagion?
Dwelling persistently on negative thoughts that, in turn, intensify negative feelings.
What is Rumination?
You've heard a racist joke that you think is pretty funny. You assume that it won't offend your friends, but it does.
What is "we assume that others are similar to us?"
Feeling compassion for another person's predicament from your perspective.
What is sympathy?
The idea that satisfaction in life is determined by forces beyond your control.
Fallacy of Helplessness
Re-thinking the meaning of emotionally charged events.
What is reappraisal?
Harmless events can trigger debilitative feelings if they bear the slightest resemblance to troublesome experiences from the past.
What is Emotional Memory?
Roommates who got off to a bad start tend to spiral negatively.
What is "we cling to first impressions?"
Developed by a group of Japenese school children, that helps view an issue from four sides and a middle.
What is the pillow method?
The inability to distinguish what is and what should be
Fallacy of Shoulds
Children who grow up in families with "this" learn how to label and process their intense emotions.
What is "emotion couching?"
The reason for your different feelings has to do with your thinking.
What is Self-Talk?