OPEX
Scan Audits
Store Operations
Random
100

Where should personal items be stored?

In the locker

100

How many scan audits do we have, and what are they?

5 Scan Audits

Scan Audit, Exception Audit, Cigarette Audit, OTN Audit, Food Scan Audit

100

What are the Core 30 beer items?

Coors LT 16z Albt, Miller Lite 16z Albt, Bud Light 16z Albt

100

Where should we order the water paste from?

Staples

200

what is Talk to us?

Talk to Us’ lets customers tell us what we’re doing right and what we need to work on

200

Which audits focus on fixing known inventory mistakes?

Exception Audits notify stores through PDI when something looks off with inventory. They help catch and fix common issues like receiving mistakes or POS errors that cause inventory to be inaccurate.

200

What two types of data does the Store Manager Dashboard display?

Overall Performance & Control

300

Why is on-hand inventory accuracy important?

Keeping on-hand inventory accurate helps stores order the right amount, boost sales and margins, reduce shrink, and even affects Store Management’s pay.

300

What are this year’s metrics?

Fast, Friendly & Customer Ready

300

How does the 5-Minute Rule work?

The Five-Minute Rule states that in an emergency, you must contact the District Manager within 5 minutes. They will notify the Regional Director and VP if needed. If the District Manager doesn’t answer, you can call the Regional Director directly

400

Which audits involve counting products to find inventory discrepancies not recorded by PDI?

These audits are regular counts of various products to catch inventory differences not tracked by PDI, like theft or other unknown factors.

400

How can I review my scan audit variance results?

We can use tools like the Store Inventory Report in PDI to check current and past scan audit variances and find the root cause of inventory discrepancies.

500

what is the different between OTN audit and exceptional audit

OTN audits are regular counts to catch unknown inventory issues like theft, while Exception audits are triggered by system alerts for known inventory problems.”

500

Which day of the week is best for performing an Exception Audit?

Thursday (It takes 45mins to an hour)