Programs
This program is where you create and locate service tickets.
What is Call Center?
(Or Solutions Center)
The front two tires on a truck are called these.
What are steer tires?
Who do you speak with, when you call the shop?
Who is the tech ?
What animal’s heart is in its head?
What is a shrimp?
How many feet are in a yard?
What is 3 ?
This is our phone system and your timecard.
What is Five9?
Tractors have steer tires and these tires.
What are drive tires?
Who's the person with the tractor/trailer ?
Who is the driver?
What star is closest to Earth?
What is the sun?
What is the deepest known part of the ocean?
What is The Mariana Trench, which has a maximum depth of 36,070 feet ?
This program will be your main form of communication with Team Leads and coworkers.
What is Teams?
Trailer tires are called these.
What are trailer tires?
Who is the driver's boss that could also call in for service ?
What country invented paper as we know it today?
What is China ?
How many bones do sharks have?
What is 0
This is the program you use to send emails to Team Leads.
What is Microsoft Outlook?
(Or your Goodyear email)
The two most common tire sizes you will see are 11R22.5 and this size.
What is 295/75R22.5?
When calling a shop, who do you call for after hours ?
Who is the tech ?
How many wives did Henry VIII have?
What is 6 ?
Which planet in our solar system has the most moons?
What is Jupiter?
This is the program you use to send emails to customers.
What is Five9?
(Or your Five9 email)
These are the two types of retreads you will deal with at Fleet HQ.
What are Pre-Cure and Unicircle?
(Or PC and UC)
When doing a huddle, who is all in the huddle ?
Who is the tech and the customer ( driver or dispatch )
In what year did the Titanic sink?
What is 1912?
What is the only continent without an active volcano?
What is Australia?