Enter Title

Shares

100

Looking for information from DRS on Pets

GG PET

200

This entry will display the Timatic template

T*FA

300

To find more information in the DRS, this entry will page down

G*

400

Passenger Davis tells you they are on flight 319.  Now you have to check them in.

*319/14APR-DAVIS

500

To read all of the Timatic information, this entry will move down through the form

T*PN

Flifo

100

This box will tell you if your flight is on time

Flifo (F7)

200

Wondering if there is a meal on this flight today.

Inflight Amenities Tab

300

How full is your flight today?  This tab has all the answers.

PBT

400

Why is my flight late?!  Where is it coming from?

Aircraft Routing

500

Need to know what UA crew is working your flight? Check this tab out.

Crew Assignments

Click here in Aero

100

Can you help me?  I don't fly out for 72 hours but I have questions about my reservation

PNR Tab

200

My printer is not working?  How can I reassign it.

Multi-Content, Printers

300

This is a tool for all CSR to help show our customers that we care.

In the Moment Care (heart icon)

400

Clicking here allows an agent to change a passenger name.

Customer Details, click on the name

500

This tab allows a CSR to print an Itnerary card

Tickets, Print, Interary Card

Anything and Everything

100

Sign out of Shares

BSO

200

Need to check the ticket status?  This entry will will pull it up in Shares

*ET

300

A permanent resident card is an example of this.

Alternate Document

400

This is what is issued if there is more than 4 coupons

Conjunction Ticket

500

A passenger needs a wheelchair for their flight in 3 days.  This is where you can enter it.

PNR, SSRs