ROUTINES
To manage time effectively, an RGM should spend how much time on the floor?
What is 80%?
Due on your area page Tuesdays in week 3.
What is the period manager schedule?
This tool is used to be sure our shift leaders have the right people in the right places
What is 7 day deployment?
We use this system every morning to check results of the previous day.
What is Power Bi, metrics tab and shift excellence tab?
McLane shorted my food order in order to receive credit, I should do what again?
What is email McLane, create a purchase order, don't adjust the invoice, and post credit when received?
It's mandatory for GM's to complete this at the start of their shift.
What is food safety critical walk?
After approval from your AC, we post this by Friday at 10am.
What is the weekly schedule with 7 day deployment?
This tool is mandatory in T3 and helps lighten the load for GM's, if used correctly, all tasks will be completed.
What is who owns this task?
This core system tool is used by MIC's as a checklist for a great running shift.
What is OYZ card?
We send this outlier each day if we have a food variance out of bounds. No reporting the news here. Be specific with the variance threshold.
What is the ICOS email, and over =/- 1.00
We use OPS EXECUTION for these weekly routines.
What is pest walk, change order, and RGM routine?
This creates a food safety deviation on CORE if not completed in the first 2 weeks.
What is food safety training?
To prevent staffing shortages, we use this to plan for the future.
What is the bench plan?
We use this each period to stay ready in operational excellence and food safety.
What is self-scoring CORE?
Tell me how you dig into SWS daily and adjust for the future.
What is check power BI Daypart SWS, highest hour, and Envysion. Coach the team on findings in Breakroom and face to face coaching, hold team accountable when applicable.
We use this routine to officially ask for a 1:1 with our AC.
What is Weekly GM routine?
These customer complaints have to be closed out in this amount of time.
What are LOOPS and 24 hours?
We use these tools (3) to stay on track with spending each week in R&M and Supplies. Skip this step and it could cost you CP.
What is YOOZ, checkbook, supplies budget worksheet?
We have these each period to align on store goals and expectations.
What are period manager meetings?
We use these tools on the Weekly RGM routine to identify the top 3 food variances.
What is the ICOS Weekly Accountability Sign-Off Sheet and weekly inventory variance?
These opening and closing routines set the store up for success each day.
What are the opening and closing playbooks?
This is completed on day 1 for a new hire. I also need to know the system where it's housed.
What are Dayforce orientation videos in Dayforce?
By using this tool correctly, you will drop complaints and place the MIC in the correct position.
What is Labor Deployment Guide?
This system is checked 2 times a day, if you're not available, you'll know.
What is Paradox?
This tool was created to identify financial outliers and have meaningful conversation around the business. Skip this and you will not be prepared for the conversation.
What is financial excellence review guide?