Medical Repatriation Procedures
This process involves securing a patient's safe return to their home country or a medical facility during or after an emergency.
What is medical repatriation?
During a medical repatriation, if there’s a miscommunication with the airline about special requirements for a patient, the medical team should do this.
What is immediately contacting the airline to clarify the patient’s needs and ensure all requirements are met?
If the patient is not medically stable, then the repatriation should be
What is postponed until stability is confirmed?
This is what PRIME stands for
What is
Professional
Reliable
International
Multilingual
Ethical
?
This is the minimum we charge for ground transportation
What is $450?
This crucial document outlines the patient's medical condition and treatment needs, allowing airlines to assess the suitability for travel.
The medical escort encounters language barriers with the patient, the escort should?
What is using a translation service to ensure clear communication
If an airline such as Qatar, Qantas, Air France, or Emirates, denies our MEDIF for our requested date and advises us to apply after ___ ,then we should
What is the name of our medical director & interim medical director
Who is Dr. Michael Dudnick, Do & Dr. Joseph Khalil
This is the the minimum number of days we should quote when flying transatlantic to Australia/ New Zealand
6 days
This is a policy that covers medical expenses and transportation costs when a person is repatriated due to an illness or injury while traveling abroad
What is travel insurance?
The flight nurses outbound flight is delayed due to weather/mechanical issues and she will miss her connecting flight, how should we proceed in order to not jeopardize the repatriation
What is proceed to the airline counter so they can assist with rebooking her onto the next available flight
If a flight nurse is refusing to take the POC assigned by our medical team and the nurse is refusing to take it
What is TELL them they are taking it and it is non negotiable once PRIME assigns the POC
These are the types of medical escorts PRIME provides
This is the price to build a quote for automatic approval with Allianz Switzerland
What is under US$ 25,000?
This is a specialized form of transport used when a patient requires intensive care, accompanied by more than 1 air medical staff, cannot sit for prolonged periods of time, and is unable to be seated during the takeoff/landing process due to their condition.
What is a stretcher flight?
A patient needs repatriation, but the nearest airport has no direct flights to their home country. Logically, the team should do this.
What is arrange grounds to the nearest direct airport or provide an option with a connection
If the medical escort becomes unavailable the day before the flight, then the repatriation company should
What is dispatch a backup escort or reschedule with minimal disruption?
This is the year PRIME was founded
What is 2004?
This is the minimum number of hours needed ON the pillow between flights
What is 10 hours?
The patient's medical status must be stable and fit for flight to avoid complications. This evaluation is conducted by these medical professionals.
Who are doctors or flight physicians?
A patient requires oxygen, and the commercial airline allows only FAA-approved devices. The team’s logical response is to
If we receive a request for an Air Ambulance, then we should?
What is let the insurance company know we are now an air ambulance provider, however, we can obtain a quote from our preferred provider and share it with them (Alert FH to find a provider)
This is Viv's official company title
What is Director of Quality Assurance & Safety & Risk Management Officer
This is the duration of a flight when we could consider quoting upgraded seating for the AMS?
What is 7H?