0-60 Queue
Fraud
High Risk Reviews
Vendor Payments
General
100

This is the program we use to check for IP connections

What is HEAP?

100

Fonts, spacing or alignment shift across pages & transaction rows don't line up consistently

What is a tampered or altered bank statement?

100

The name of the Looker report used on all High Risk Cases

What is High Compliance & Financial?

100

The only document that Forte will accept for EIN verification

What is SS4?

100

This is how long the screenshots are valid before we need a new review for an applicant

What is 1 year?

200

This is the section in the software where tenants can report issues like a leaky faucet or broken lock

What are Tasks?

200

This is where we can find information on when a document was created

What is document properties?

200

This is what we look for in a PEP's transactions

What are unusual transactions that could be bribes or kickbacks?

200

True or False: Forte will accept a bank statement as verification of a DBA

False

200

We need written permission to conduct this is the API does not return results on the applicant

What is a hard credit pull?

300

This is a recommended practice to confirm that the rental address is what is stated in the software

What is check the address in Google? (to check that it's a single family home, apartment building, etc.

300

This is the flag color that we use when the bank statement shows mostly clean activity but a few deposits are round numbers with no clear customer or processor detail

What is a yellow flag?

300

We (the underwriters) can change the Underwriting Risk Score status to this if we are moving the asset off of High Risk

What is Medium?

300

This is the document Forte requires to confirm a DBA

What is a Fictitious Name Certificate?

What is a DBA Certificate?

What is an Assumed Name Certificate?

What is a Trade Name Certificate?

(any of these are correct, different names for the same document)

300

This is the credit company that we use to conduct hard credit pulls

What is TransUnion?

400

It is a recommended practice to place the asset on this status if the customer is new, the business is new & the bank account is new

What is High Risk?

400

This is the website where we can see creation date & details of a customer's website

What is WHOIS LOOKUP?

can also accept 

What is Domain Tools?

400

This is the only person who can change the Underwriting Risk Score status to Low

Who is Dillon?

400

Forte is trying to connect a controller who is not an owner to the LLC so Forte requires this document

What is the Property Management Agreement?

400

True or False: For an updated "1 year" review on an owner that has a previous review, we should run the applicant through TLO

True

500

We can see if the customer connected the bank account in the Buildium software to their online banking with this

What is Bank Feed?

500

This is the new website where we enter confirmed & suspected fraud to share the info with the rest of Real Page

What is Deny List Submission form?

500

This is where we paste the High Risk Details & Case Notes in the High Risk Review Case

What is Salesforce History Check?

500

The 2 main pieces of information that must be added to the application when creating a vendor payment application 

What are Forte App ID and Bank account for VP?

500

This is how long it takes to drive from Atlanta Georgia to Lincoln Nebraska

What is 15-17 hours