Prepare
Introductions
Demo
Wild card
Fun facts
100

This is a place you can go to find information about an Epic customer

What is Guru?

100

These are organic ways to break the ice.

Camera on right away 

Greeting folks as they get on the call 

Ask about the weather or ask how their week is going 

Chit chat with the other Epic person 

100

True or False 

You should mention all the ways the feature can be configured.

False 

If they care, they'll ask. 

100

SCENERIO TIMEEEE

You are about to demo an AI tool that summarizes oncology history. You have a virtual meeting full of oncologists and some analysts, and you are ready to start the meeting.

Give us your best introduction!

Kind scoring on this one, but intros should include 

- Name + role on the project

- Purpose of meeting

- How this will benefit the customers on the call. 

100

This animal can sleep up to 22 hours a day.

What is a Koala?

200

These are things you should know about a customer before meeting them.

What is the name of the customer? 

Where are they located? 

Who is the Epic rep on the call and what’s their role? 

What version are they on? 

When are they upgrading? 

200

These are two things you should include when you introduce yourself.

What is your name and how are you involved in the project or area?

200

True or False 

Demoing a general or open-ended scenario will invite more feedback 

Usually False  

Examples are the most effective for learning. 

Pick one scenario to guide your demo and stick to that scenario.

200

This is the best place to demo a new feature.

What is in the system? (Stage 1, FS playground, or presto) 

If the workflow requires lots of steps, you could prep a patient or have multiple patients to demonstrate the feature.

200

It is a substance that turns ants into zombies

What is the tropical fungus Ophiocordyceps?

(fungus is accepted)

300

Before any demo, you should clearly define this.

What is your goal for the call? What questions are you hoping to answer?

300

This is how long the introduction should take.

~5-7 minutes. 

300

You should find places in your demo to pause and ask for these.

What are questions/thoughts?

300

True or False 

The clicks in a demo don't matter as long as you get to the right screen/feature quickly.

More false than true

Rapid movements/clicking is disorienting even when those clicks really weren't relevant. Move slow, if you need to do many steps between the main parts of your demo verbalize what you're doing or consider prepping a second patient where those steps are already done.

300

This is what you would call a group of parrots.

What is a pandemonium?

400

You, the projects dev, and anyone else joining the demo should do this before the meeting.

What is setting up a meeting to discuss the game plan? 

Figure out: 

Who is leading the demo?  

Where do we need the most feedback? 

Priority of topics 

What topics could we cut if we ran out of time? 

What questions could we ask if we have extra time? 

Who is taking notes? How should we record the feedback? (1 QAN, many QANs, issues on a specific DLG)

400

When time permits, this is a strategy to get everyone on the call engaged and more likely to give feedback.

Ask everyone to introduce themselves.

Meeting length = 30 min 

<10 people total = DO 

>11 people = DONT 

400

You should do this at the beginning of your demo, before showing off the new feature.

Give background or context of what problem you’re solving?

400

Oh no! I don’t know the answer to a question! What is panicking?  

No, wait, this is panicking! 

How should you handle out of scope questions/comments? 

In scope, but you don’t know what they’re talking about: “Tell me more about that workflow/situation” 

In scope, and you know what they’re talking about: “I’m not 100% sure off the top of my head and I want to make sure I give you the right information, could I follow up with you offline?” 

Out of scope, but relevant: “I want to talk more about that, but I also want to respect everyone time, would you be open to setting up time to talk about that later this week?” 

400

This is the shortest living animal in the world, living only 24 hours

What is the Mayfly.

500

In addition to the demo itself, this is a part of the presentation you should practice.

What is your introduction?

500

These are the 3 things you should state at the beginning of the meeting. 

Who you are.

The purpose of the meeting (tip: it's not to demo a new feature, why do you want THEM to be here? What do you want from these people?)

What’s in it for them? (Hook) 

500

If a customer does this, it means they are understanding the demo/feature.

What is asking questions?

500

What live annotation tools can you use to level up demos?

ZOOMIT!!!!!!!!!!! (https://learn.microsoft.com/en-us/sysinternals/downloads/zoomit)

also honorary mention to concentric circles (mouse settings > Additional > Pointer options > Show location of pointer...)


500

This is the smallest mammal in the world.

It's 1.1-1.3 inches long and 2 grams - lighter than a penny!

What is the bumblebee bat, or Kitti's hog-nosed bat.