This type of question lets a patient explain feelings.
Answer: What is an open-ended question?
The largest organ of the body
Answer: What is the skin?
Soft skill involving honesty
Answer: What is integrity?
Breaking down food
Answer: What is digestion?
Increasing aggressive behavior
Answer: What is escalation?
Nonverbal cues like eye contact and posture
Answer: What is metacommunication?
Caused by unrelieved pressure
Answer: What are pressure injuries?
Helping coworkers willingly
Answer: What is teamwork?
Removal of solid waste
Answer: What is elimination?
Early warning sign of escalation
Answer: What are behavior changes?
Feeling WITH a patient
Answer: What is empathy?
Skin sliding across a surface
Answer: What is friction?
Calling in appropriately shows this
Answer: What is responsibility?
Hard, dry stool
Answer: What is constipation?
Best response to aggression
Answer: What is staying calm?
Restating meaning in your own words
Answer: What is paraphrasing?
Skin stays still while tissue moves
Answer: What is shearing?
Providing patient-centered care
Answer: What is quality work?
Frequent loose stools
Answer: What is diarrhea?
Main goal during conflict
Answer: What is de-escalation?
A communication barrier using medical terms
Answer: What is jargon?
Common in elderly fragile skin
Answer: What are skin tears?
Talking negatively about coworkers
Answer: What is gossip?
Black tarry stool may indicate this
Answer: What is upper GI bleeding?
Quiet space helps with this
Answer: What is calming the environment?