Calling AAA
This item needs to be included any time you are asking the public to attend an event, provide feedback, or perform another action in an eNews or press release
What is the ADA Statement?
This person can request new web editors by submitting a New User Request to OCCE
Who is the department webmaster?
According to City Style, writers use numerals for numbers including and above this number
What is 10?
This is where you would direct someone who has sent a social media message to your department to inquire about snow removal or a downed tree
What is Alex311?
This essential Alex, an internal employee-oriented information source, has been in use since 2018 and will be phased out in 2025
What is AlexNet?
This is what you should do if you receive a request for accommodation and you're not sure what you can do or what the next steps are
What is contact the Office of Human Rights?
This department is responsible for vetting and approving new technologies and platforms for use at the City
What is Information Technology Services?
In contrast to AP Style, the City follows an organization's full name or term with an explanatory (this) in parentheses on first mention
What is an abbreviation or acronym?
This is who you should notify if you receive a media request for a statement from the City about the official stance our leadership is taking on new Federal Regulations
Who is Ebony Fleming, Director of OCCE?
This essential Alex, a resident-focused solution for addressing non-emergency requests, has been especially popular for reporting potholes
What is Alex311?
This component of a web page makes it possible for limited vision users to understand what is being shown on the screen, but it also explains context for someone whose browser could not load the image
What is alt text?
This position is the final authority on when and how the City seal can be used
Who is the Clerk of Council?
The City uses a this kind of comma before the final in a list of three or more items
What is a serial or Oxford comma?
This is what you should say when someone asks you or a member of your department for a new logo
What is "heck no"?
This essential Alex, a sustainability-focused independent City partner, is responsible for managing wastewater in the City of Alexandria
What is AlexRenew?
This approach to writing makes reading easier for almost anyone who could need to read it, including audiences whose first language isn't English, audiences using screen reader technology, and others
What is Plain Language?
Under state law, any meeting or event where more than 2 members of City Council will be engaged must be posted on the City Calendar at least this many working days prior, or it must be rescheduled to allow for legal notice
What is three days?
This is where you should look for brand guidance, media and social media toolkits, and selected photos/videos related to specific City projects, events or initiatives
What is the DAM?
This essential Alex, a broad and long-term view of coordinating operations among departments, was launched in 2022 and is ongoing
What is ALX Aligns?
This resource lets you check translation and interpretation needs for different areas of the City to ensure that printed materials are available
What is the Limited English Proficiency or LEP Map?
This role has the final approval on events submitted to the Events Approval Process, to ensure awareness and coordination among offices
What is the City Manager's Office?
This is what you should do when you are at a public event as a City Employee and receive an impromptu request from a local newspaper or television station asking for a comment on behalf of the City
What is: Politely decline to comment and refer them to OCCE or to Ebony directly, and then notify both Ebony and your department director of the request?
This essential Alex won eight Daytime Emmys, holds a Guinness World Record, and was parodied on Saturday Night Live
Who is Alex Trebek?