PROGRAMS AND WEBSITES
Online learning management system
What is Docebo
This includes wastewater, surface water, and solid waste.
What is Environmental Services
A billable account holder
What is a Contract BP
There should never be a ___ in Surface Water
What is Gap
Disconnections are not done on ____
What are Fridays
Program used to manage customer information
What is SAP
_____ does not have a meter. Charges are based on water use.
What is Waste Water
Class action for relationship change
What is 50/30
Total Establishment fees for all 5 services
What is $21.60
The ___ charge is for maintaining the systems and grids (lines and poles)
SharePoint based system that keeps a library of processes and procedures
What is The Reference Library
The management of runoff from rain into the local waterways through storm drains
What is Surface Water
What is Online Information Services
Points based on payment and dunning history
What is Credit Worthiness
Summer rates increase when using more then ____ ccf
What is 5.00
Technical data includes the size of the container and the location for pickup for _____
What is Solid Waste
A letter is sent if the relationship is being added after ___ days from account establishment
What is 60
What is Interim Service Agreements
Threshold that will deactivate Budget Billing
What is $5.00
Program used to categorize what type of calls you're receiving.
What is OpenScape (Agent Portal)
When a customer needs to speak to someone about Sewer Backups or Storm Drain Flooding they may reach ____ 24 hours a day
What is Stormwater Management
Duplicate BPs need to be reported to ____
What is Bankruptcy
Owner Allocation is also known as ____
What is Landlord Service Continuation Agreement (LSCA)
How many years does it take for a debt to be written off
What is 6 years