BACK TO THE BASICS
What is the default username format and initial password used for BSwift the first time you log in?
Username: firstnamelastname (no spaces); Initial password: last four digits of your SSN
I reached out to AllOneHealth and utilized their services. How much will I be billed?
$0 – AllOneHealth is a free benefit
It’s time for a cleaning, what percentage will my plan pay?
Exams, cleanings, x-rays, and sealants are covered at 100%
I would like to seek telephonic counseling services. Who do I call?
AllOneHealth
If I call AllOneHealth and utilize their Personal Assistant service, what will they help me with?
Referrals for travel and entertainment, seeking professional services, cleaning services, home food delivery, and managing everyday tasks
For all medical plans, during which dates do the deductible and out of pocket maximum accrue (policy year or calendar year)
Policy year, July 1 – June 30
For the gold and silver plans, what is the member cost for CloseKnit PCP/Specialist/Urgent care video visits?
$0 (no cost)
My dentist says I need a root canal. What percentage will my dental plan cover?
80% - root canals fall under basic services
If I call AllOneHealth and utilize their Financial Consultant service, what will they help me with?
Building financial wellness related to budgeting, buying a home, paying off debt, resolving general tax questions, preventing identity theft, and saving for retirement or tuition.
What is the frequency of getting an exam, lenses, and/or frames (or contacts in lieu of frames)?
12 months
For the HSA Bronze plan, what percentage of cost do I pay (after my deductible has been met) to have a CloseKnit video visit?
10% (plan pays 90%)
Ouch! Every time I eat sweets, my tooth aches. I think I have a cavity that needs filled. How much will my plan pay?
80% - fillings fall under basic services
I woke up with sinus pressure, drainage, and a stuffy nose. Where should I go? (3 answers)
To bed & call CloseKnit. To my PCP. To Urgent Care.
If I call AllOneHealth and utilize their Life Coaching service, what will they help me with?
To reach personal and professional goals, manage life transitions, overcome obstacles, strengthen relationships, and achieve greater balance
What happens when you reach the out-of-pocket maximum for the plan year?
The plan pays 100%; no additional member cost-share.
If you elect family coverage under the Bronze plan, how much does the College contribute towards your HSA?
$1,000
My daughter needs braces, what is the maximum the plan will pay for her orthodontic benefits?
$1,000
I need help deciding if I should go to the doctor or urgent care. Who can I call for guidance?
CareFirst Nurseline, FirstHelp (available 24/7)
If I call AllOneHealth and utilize their legal referrals service, what will they help me with?
Receive referrals for personal legal matters including estate planning, wills, real estate, bankruptcy, divorce, custody, and more.
I have coverage, should I keep my current ID cards?
Yes, if you do not change your plan elections, new cards will not be mailed.
I want to contribute the maximum to my health care flexible spending account? How much can I contribute?
$3400
I need a crown, what level of service does it fall under? (diagnostic, basic, or major)
Major – 50% covered
If I call AllOneHealth and utilize their work-life resources and referrals, what will they help me with?
Obtain information and referrals when seeking childcare, adoption, special needs support, eldercare, housing, transportation, education, and pet care.