MSR is the Know
It starts with ME
What do I need?
System What
Anything Goes
100

Member service Core Systems

What is DNA, DNAUX and ArcOS

100

Name 3 circle quick links on the home page of the ME Portal

What are Products, Systems, OMNI, Policies, Forms, Rates, Timecard/Benefits, Submit Shout Out, Training Catalog, IS Support, Staff Directory, Marketing Central, Service View, IQQ, Mitel Call Center, Payment One

100

Every dollar spent earns points towards rewards

What is the CUReward Credit Card

100

One of our two resources to value vehicles

What is Nada or KBBV

100

What is our #1 priority

What is Member Service 

200
We order our checks with what company

What is Harland

200

I have a $2000 per transaction limit and a max daily limit of $2500

What is Zelle 

200

No Minimum Balance, No Monthly Service Fee, OD Protection Available, Age Requirment

What is YOUth Checking 

200

What is our Document Imaging Platform

What is Nautilus

200

How many holidays do we get off?

What is 9

300

These are protections we offer on loans

What is Debt Protection, GAP and MBI

300

Name 2 groups that benefit from our Dental and Vision Plans

Who are retirees, existing members, young adults who are no longer covered under parents, employees on temporary assignment

300

A member is contributing money they have already paid taxes on, so that money is not taxed at withdrawal

What is a Roth IRA
300

PreApproval is what we do

What is TruStage 

300

Who is Vice President of Growth

Who is Ashley Mehle

400
I help with training and compliance

What is BAI

400

Name 2 people that are currently listed on the front of the ME Portal

Who are Sarah, Maria, Suni, Eva, Danita, Kim, Shannel, Amaila and Alica

400

Thses have a term of 1-12 years 

What is a Boat/Watercraft or Recreational Loan  

400

I help with your IRA documents

What is Ascensus

400

We have this many departments at the Credit Union

What is 27

500

85% is our what?

What is NPS score 

500

Name our Core Values

What is Care, Integrity, Respect, Quality, Leadership

500

Only Savings products that can use OD Protection

What is Savings and Money Market

500

Allied Solutions is also known as this

What is IQQ

500

What is Marlena's new title

What is Director of Branches