2026 Service Rates
The commercial service hourly rates for a journeyman and an apprentice, respectively.
What is $105 and $80?
This RME core value involves showing respect, reliability, and integrity in all of your interactions and work.
What is Professionalism?
The minimum notice to request time off (excluding special circumstances).
What is 2 weeks?
This is what you do when you are done using a lift.
What is call it off to Courtney or through the original email chain?
The people you notify if you're calling out.
Who is Randi/Courtney, and your Journeyman/Apprentice?
The hourly rate for after-hours commercial service calls.
What is $157.50?
1.5 times normal Journeyman rate.
This RME core value means standing by your team and company through challenges and successes alike.
What is Loyalty?
This is the proper time to turn in cash or checks collected from residential jobs billed in the in the field.
What is as soon as possible?
Albertsons requires that we do this when any material is used on a work order.
What is provide a list of materials?
The special "guest" in attendance at our game of Service Family Feud.
Who is Steve Harvey?
The minimum charge for residential service (during business hours).
What is $225?
1 hour of labor plus Trip Charge (Journeyman/Apprentice - $195, Trip Charge - $30)
This RME core value involves guiding others by example, making responsible decisions, and inspiring teamwork.
What is Leadership?
This is what you do when your IVR time does not match the billable hours on the work order.
e.g. Forgot to check in/out, return trip requested after close out, bid/quote.
What is collect a manager's signature?
Courtney is unable to do this when work orders are not updated in a timely manner.
What is Schedule Retrips/Answer Customer Questions/Bill Customers?
The very first recipient of the Randi & Courtney bobbleheads.
Who is Greg?
The daily rates for a 19' and 26' scissor lift, respectively.
What is $450 and $500?
This RME core value encourages embracing new skills and knowledge to improve both personally and professionally.
What is Willingness to Learn & Grow?
This is how often work orders should be updated and/or completed.
What is Every Day/Same Day it was assigned?
This is how the office knows when the customer requested a quote in the field, and which estimator you sent the information to.
What is including it in your work order notes and/or copy Courtney on your message?
The person responsible for following up with ongoing jobs.
Who is the Journeyman assigned to the work order?
Name (4) special tools or equipment we bill customers for when used on a job.
What is Bucket Truck, Scissor Lift, Mini Excavator, 16/28' Extension Ladder, 14' A-Frame Ladder, Hammer Drill, Bandsaw, Power Threading Machine, Hilti Gun, Greenlee Circuit Tracer, Underground Tracer, Phase Rotation Meter, Data Logger, Thermal Imaging Camera, Maxis Tugger, Generator, Towable Air Compressor, or Pressure Washer?
This RME core value means consistently aiming to deliver the highest quality work and never settling for “good enough.”
What is Expectation of Excellence?
These are the (3) steps you need to take when you want the shop's help returning excess/leftover materials from a job.
What are:
Place on/near Tyson's desk in the shop
Label with the job number & supply house it goes to
Notify Tyson: leave note/email/text
The Focus Four Hazards covered in today's Toolbox Talk.
What are:
Falls (34%)
Struck By (24%)
Electrical (11%)
Caught In-Between (10%)
Any scheduling directions not issued by these people are considered fake news.
Who are Randi and Courtney?