Trelica General Knowledge
Device Trust General Knowledge
DT/Trelica Objections
DT/Trelica Renewals
Customer Fit
100

Trelica is now only offering Enterprise plans, what is the name of the plan we are removing? 

Professional

100

_____ is a technical requirement for anyone using Device Trust Core, so they'll need to be sold together.

EPM

100

Onboarding DT:
Is enablement needed to upgrade from DT Core to DT Connect? (Y/N)

Yes, especially for IdP integration. OB (Onboarding) likely involved

100

What happens if a previous Kolide customer also has other products with us / how does renewal work?


Aim to co-term their products onto a single contract (DT+EPM+Trelica)





100

A customer is looking to ensure managed & unmanaged devices are registered & compliant before they access work apps. They are also using Okta. Would they benefit from Core or Connect?

Device Trust Connect

200

What is the minimum number of managed identities a customer must purchase to use Trelica?

100

200

Device Trust Core is designed to secure both ____ and _____ web apps, Device Trust Core enforces device compliance checks via the 1Password browser extension.

SSO & Non-SSO

200

Competition! Name one competitor of Trelica

Torii, Zylo, Zluri, Lumos, Bettercloud

200

Name one reason why a Trelica renewal would be AE led?

1. The customer is not an active 1P customer 

2. When a Trelica customer account is "Professional"

200

What leading IdP's will Device Trust integrate with (list 3)

Okta, EntraID, Google Workspace


300

For EPM we use "licenses/seats", what language does Trelica use?

Managed Identities

300

Device Trust Core & Connect have ___+ pre-built health checks (number)

100+

300

Budget! According to the seismic learning, Trelica has helped saved customers x%-x% on SaaS spend. (hint a 10% difference in range)

20%-30%

300

When products are combined under one contract, can you choose to ramp or not ramp individual products? (Y/N)

No, If one product is ramped RevOps preferred quoting method is to ramp the second product as well, even if that product is not increasing in user count. This will make the order form look much cleaner to the customer, and internally make amendment opportunities a smoother experience

300

Name 4 out of the 7 IdP's that Trelica integrates with

1. Azure in China

2. CyberArk Identity

3. Google Workspace

4. Jumpcloud

5. Entra ID

6. Okta

7. OneLogin

400

Initial Onboarding will focus on 1-2 product areas over a X - X week period.

2-4

400

In the EDC video sent last Thursday...what is the app/website that was used in the example walkthrough?

Github

400

(DT) - "We already utilize an MDM, we don't need Device Trust". What are 2 major features DT offers that MDM's do not? 

1. Real-time device health checks

2. Ensure device is registered to known user

3. Supports reaching compliance with a great user experience.  Reach 100% compliance across managed and unmanaged devices in days

4. Privacy protection

5. Linux compatibility

6. User self-remediation & education

7. Managed and unmanaged devices

400

If your EPM customer is paying by Stripe/Rippling and customer does not want combine Device Trust into one contract what do we recommend doing? 

Please create a Revenue Operations Case for Deal Desk/Quote and include the contact information from the account, we will create the separate Salesforce account for you

400

A customer is looking to ensure managed devices are compliant before they access work apps AND does not have an IdP. Would they be a best fit for Core or Connect?

Device Trust Core

500

Name 4 out of the 6 solutions Trelica offers

1. Discovery & Shadow IT

2. Spend Optimization

3. Contracts & Renewals

4. Automation and SaaS Ops

5. Employee on/off boarding

6. Access Management

500

What is the price for Device Trust Connect and Device Trust Core per user?

Connect: $132/user/year

Core: $84/user/year

500

(DT competition)
 ______  is a feature within Cisco Duo that checks device health and trust status at the time of authentication.

Duo Device Trust

500
Previous Trelica terms associated with ______ are no longer applicable when moving to 1P. It's important to check SF for these terms to reset expectations with the customer.

True Up

500

Name 2 out of the 3 industries that may not be a good fit for Trelica

Government, Banks, Transportation